Customer News

The cost of travelling on TfW trains will be frozen for the next year, from 1 March.

Experienced Detective Superintendent drafted in to support NPCC national coordination group.

At the recent meeting of Cabinet, an update was provided to elected members on the Review of Additional Support Needs (ASN) Provision within East Ayrshire.

• Customers treated to live pianist performances at Battle and Hastings stations and on board a service
• Event showcased how easy it is to reach major cultural events by train.
• Hastings International Piano Competition began this week, running to 7 March

Nick Page, Chief Executive of Scotland's new national awarding body, Qualifications Scotland and Chief Examiner Donna Stewart visited SL33 in Kilmarnock recently to find out more about the service the team provide.

E.ON Next, the energy supplier and sustainable solutions provider, delivered a ‘Kids in Sport’ event in Birmingham today (27 February 2026), designed to inspire young people to think about future careers in sport and the industries that support it.

Network Rail is moving into the next phase of a £4m project to improve the railway between Dunblane and Bridge of Allan, with the first of two planned line closures this weekend. 

• EMR has introduced 10 refurbished trains across its regional network 
• Milestone includes seven Class 170 trains and three Class 158 trains
• Customers will benefit from a range of improvements including better interiors, toilets and power points 

Disclosure Scotland designs new digital feature, making it easier for organisations to manage PVG scheme memberships. 

• Nationwide saw gambling transactions up 7% year on year, while charity GamCare reports 105,765 contacts from people seeking support last year
• New research shows 68% of gamblers plan to bet more in 2026, raising concerns ahead of a year packed with major sports events, including FIFA World Cup, Six Nations and T20 cricket World Cup
• Nearly one in five gamblers (19%) are unaware that banks and building societies offer gambling blocks on accounts
• Nationwide and GamCare provide top five signs to help identity gambling harm

Thames Water must take action following Tuesday's flooding on Caledonian Road, Council Leader Cllr Una O’Halloran has urged. See the Leader's letter to Thames Water CEO Chris Weston in full below.

Haverfordwest town centre was a hive of activity today (Friday, 27^th February) as hundreds of children from Pembrokeshire’s schools took part in a special St David’s Day celebration.

For the past decade, the Welsh Government has invested in the buildings and shared spaces that communities use every day.

Buses will be replacing trains between Yeovil Pen Mill and Weymouth on the Heart of Wessex Line between 28 February and 8 March.

The Welsh Government’s ‘Cymru Wales’ brand has partnered with Team Wales for the Glasgow 2026 Commonwealth Games, marking the first time the brand will feature across athletes' kits as they compete on the world stage this summer.

A music student’s decision to volunteer with animals has been described as "one of the most influential decisions" of her life, and a previous environmental student has praised the essential practical skills they received from volunteering with park rangers.

Meet the volunteers whose stories highlight the impressive impact of volunteering opportunities with Leeds City Council.

The Welsh Government is providing an additional £30.9 million to local authorities to deliver regeneration projects that will transform town centres across Wales.  

A £7.2m package of engineering work will be delivered across Scotland’s railway over the Easter weekend and throughout April to improve infrastructure and support more reliable train services.