Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Welsh coastal projects to restore seas and strengthen communities
- Seven projects across six local authority areas receive a share of £540,761
- Funding supports oyster restoration, marine monitoring, harbour improvements and seafood trail development
- Scheme delivered through Wales Council for Voluntary Action on behalf of Welsh Government
Siemens appoints new head of Electrification and Automation in the UK & Ireland
- New leadership appointment comes at a critical moment for UK energy security, as digitalisation and electrification reshape the power system.
- Steve Goldspink will drive growth across grid infrastructure, industrial electrification and next-generation digital energy systems.
Travel only if essential: High temperatures trigger timetable changes on EMR network
- Customers urged to only make essential journeys this week.
- If travel is essential, customers are encouraged to travel before 12:00 noon, to avoid the highest temperatures.
- Customers should expect disruption across the network.
- Customers advised to check before setting off.
- To help maintain fleet availability across the network, regional services between Nottingham and Worksop and Nottingham and Leicester will be suspended from 12:00 noon.
- EMR is working closely with Network Rail to monitor conditions and keep services running safely.
Cotswold streets set for chewing gum clean-up
Cleaner, more welcoming streets are on the way for residents in the Cotswold district thanks to a programme to remove chewing gum staining and reduce future littering.
From ambition to action: concrete steps towards a million and more Welsh speakers
- New focus on delivery after years of talking about ambition
- Half of Wales’s children to begin their journey in Welsh-medium education by 2050
- Work has already begun in first 100 days to strengthen the language in areas with a higher density of Welsh speakers
“We want a rail network that is designed in Wales, delivered in Wales, and accountable to the people of Wales” says Deputy Minister for Transport, Mark Hooper.
- Welsh Government begins negotiations with UK Government for fairer funding and a pathway to full devolution as part of its 100-day commitment.
- Work to accelerate delivery of committed rail improvements is underway to improve services for Welsh passengers.
- Steps being taken with the UK Government to strengthen Welsh influence over rail decisions.
Residents urged to return health and social care equipment they no longer need
- Home support equipment including crutches and walking frames can now be returned for reuse
- Book a slot at re3 facility on Island Road to return to a designated container
- Participation helps others benefit from vital equipment
Haven unveils £12 million Waterpark at Kent Coast holiday park
Major investment reinforces Haven’s long-term commitment to enhancing guest facilities across its 39 UK holiday parks
Expert Panel Chair named in first steps towards new economic development agency for Wales
- Jonathan Lewis named chair of expert panel designing new economic development agency
- Agency will help deliver most ambitious economic goal in Wales in two decades – halving the productivity gap with the UK within 10 years.
- Agency will be built around innovation, target inward investment and help Welsh businesses grow and scale.
Heading to the cricket? GWR lays on extra trains for England vs India in Bristol
Great Western Railway is running additional services to and from Ashley Down station ahead of England's T20 international against India at the Seat Unique Stadium in Bristol on Thursday 9 July.
New data from FirstGroup shows investment in cleaner and greener transport is reducing emissions and boosting access to environmentally friendly transport
- 30%* reduction in emissions since 2020
- 1,450 zero-emission buses delivering 189 million passenger journeys
- Progress delivered by investments of more than £500million in the last four years
Hugh and Lorraine Killin celebrate Golden Wedding Anniversary
Councillor Billy Crawford visited Lorraine and Hugh Killin from Cumnock recently to pass on congratulations as they celebrated fifty years of marriage.
Allied Universal Global Chairman and CEO Steve Jones Appointed to University of Redlands Board of Trustees
Avanti West Coast colleagues conquer Three Peaks challenge for charity
Four Avanti West Coast colleagues raised money for the Railway Children charity.
From boccia to boxing – new sports promoted to young people
Young people from across Pembrokeshire enjoyed two successful Additional Learning Needs (ALN) multisport events during June, providing opportunities to try a variety of sports in a welcoming and fun environment.
Step back in time at Clitheroe Castle Museum's Festival of Archaeology
Families, history lovers and budding archaeologists are invited to uncover the past this summer as Clitheroe Castle Museum hosts a packed programme of talks, workshops, family activities and hands-on experiences as part of the Festival of Archaeology.
GWR and Network Rail provide travel update for third heatwave of the year
GWR and Network Rail are working together to ensure the vast majority of services operate this week, with temperatures anticipated to be lower than during June’s heatwave. Customers can and should still travel as normal although they are advised to carry water and check their specific journey before travel.
Nationwide appoints Kim Dickinson as Lead Product Manager for Intermediaries to further strengthen broker support
Nationwide is today pleased to announce the appointment of Kim Dickinson as its new Lead Product Manager for Intermediaries, further strengthening its intermediary relationships team at a time of continued focus on supporting the broker community.
HS2’s reveals first completed ‘green’ tunnel
- 'Green' cut & cover tunnel completed using over 1m cubic metres of material bored to create HS2's Northolt tunnel
- New YouTube video illustrates HS2 construction progress
Families can save money on trips to London, Edinburgh and dozens of destinations in the North of England with new ticket
Families who travel by train for a fun day out this summer will be able to save money with a new ticket.
Chesney Hawkes retraces the journeys that shaped his life on Routes with Jenni Falconer
Singer-songwriter Chesney Hawkes joins Jenni Falconer for the first episode of the new series of Routes, the podcast from LNER.