Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Shaping the future: npower Business Solutions begins the transition to Market-wide Half Hourly Settlement for I&C customers
E.ON reaches another milestone in its MHHS journey as npower Business Solutions electricity customers begin the transition to support a smarter, more flexible energy system.
New £3.5 million fund opens to help residents facing rising costs
New grants will fund voluntary groups to give much-needed help to low-income families.
Scotland’s railway ready for summer as hot weather arrives
As a spell of hot weather begins across Scotland, Network Rail engineers have been preparing for the challenges it can bring to the railway.
£1,500 funding available for setting up a repair café
Local non-profit groups and organisations can apply for up to £1,500 funding to run community repair events.
Moray Council supports Drowning Prevention Week 2026
Speyside Sports and Community Centre in Aberlour is supporting the Royal Life Saving Society UK (RLSS UK) Drowning Prevention Week 2026 by running water safety classes.
TrawsCymru T6 timetable changes set to improve service reliability
Timetable improvements are being introduced to the Transport for Wales TrawsCymru T6 service to improve punctuality and the overall reliability of the service.
Unburied treasure: Iron Age coin hoard coming to Cirencester’s Corinium Museum
Corinium Museum in Cirencester has secured a “hugely significant" Iron Age hoard of more than 160 silver coins, after raising £13,250 for its acquisition.
Scotland’s industrial future will be focus for new Economy Secretary
The Scottish Government will be “bold, innovative and ambitious” in helping drive a positive and prosperous outcome for the country’s industrial heartlands, the Economy Secretary Stephen Flynn has said
Warning: roe deer on the move
Drivers are being warned to watch out for roe deer on the roads at this higher-risk time of year for deer-vehicle collisions.
New £4m fund to help Make it Happen for local people
Thousands of residents impacted by the cost-of-living crisis will be supported through a new £4.1m fund.
Mitie lands two-year security contract extension at Birmingham Airport
- Mitie extends its 13-year partnership with Birmingham Airport for an additional two years, continuing to deliver critical security and baggage screening services
- The contract extension has created 60 new security officer roles across airport operations and includes additional security support for the transformation of the airport’s terminal building
- Mitie will continue to support Birmingham Airport’s chosen charity, Birmingham Children’s Hospital, as part of its commitment to the local community
Onclusive launches GEO Analytics to measure brand visibility in AI search
New capability tracks how ChatGPT, Gemini, Grok, Claude and Perplexity describe brands, integrated with online, broadcast, print and social media measurement.
Strategic transport update and next steps agreed at meeting of Council
At the recent meeting of Full Council, a strategic transport update and next steps report was agreed by elected members that sets out key themes for the development of a strategic local transport plan and includes a suitable timeframe that will meet the Council's commitment to consider the needs, provision, and delivery models of transport across East Ayrshire.
Safety appeal after dangerous level crossing incidents in Inverness
A safety appeal has been issued after CCTV captured teenagers trespassing on the railway in Inverness.
East Ayrshire Council to request national review of legislation
At the recent meeting of Full Council elected members agreed that a letter will be sent to the Scottish Government requesting a review of existing environmental health and antisocial behaviour legislation to explicitly include pets and other animals.
Amgueddfa Cymru acquires a collection of objects that showcase alternative Welsh music culture
Welsh music icon Rhys Mwyn has donated a number of objects to Amgueddfa Cymru, strengthening the museum’s collection of Welsh cultural life.
Islington Council Leader's statement: Islington Play Association and adventure playgrounds
Responding to rumours about four adventure playgrounds run by Islington Play Association, Cllr Una O’Halloran, Leader of Islington Council, issued the following statement.
Improved payment security coming soon
Pembrokeshire County Council is introducing an upgrade to its payment system to make it even more secure and ready for the future.
Woman must pay over £99,000 after 26 dogs removed in illegal breeding investigation
A court has ordered a woman to pay Pembrokeshire County Council more than £99,000 in costs following an operation to remove 26 dogs from a property in Puncheston.
Takeaway owners fined for misleading five-star food hygiene claims
The owners of a Chinese takeaway in Eccleston have been fined after misleading customers about their food hygiene rating.
New photography exhibition by Clémentine Schneidermann and Charlotte James opens at National Museum Cardiff celebrating a decade of creativity in the south Wales valleys.
Ffasiwn presents a collection of 56 photographs by French photographer Clémentine Schneidermann and Merthyr-born creative director Charlotte James. The exhibition celebrates ten years of It’s Called Ffasiwn, a project forged from a shared love of photography, fashion and creativity that is rooted in community.