Customer News

Passengers travelling between Birmingham Moor Street and London Marylebone this weekend are being advised of journey changes while engineering upgrades take place.

With monthly electricity costs reaching more than £2,500, the club knew that without change, everyday operations and the community programmes they support could be at risk.

Borough residents who sign up to receive their council tax bill as an e-bill could win up to £500 this month.

Rail passengers are being thanked for their patience as the West Coast Main Line fully reopened today with the completion of multiple journey improving projects carried out since the start of 2026.

As the UK moves towards a clean system, flexibility will play a defining role in keeping costs down, integrating renewables and ensuring the system works for consumers. New collaborative research from Energy Systems Nexus highlights why unlocking flexibility is no longer optional — and why action is needed now.

Improvements to Colne bus station will get underway next week, marking the first phase of a major scheme to upgrade facilities and improve access for passengers.

• Campaign encouraged residents to recycle more food waste
• December saw a 19% increase in food waste collected and a reduction in general waste
• Residents urged to keep recycling food, with free caddies and food waste bins available

New case studies, videos and social content now available.

Nine days of major engineering work begins this weekend to prepare the railway in Fife and connecting routes for future electrification. 

• EMR and the ArtWorks Together Festival have teamed up to unveil a new piece of artwork
• Artwork explores the theme of travelling from a neurodivergent perspective

A new £5 million fund is set to accelerate progress on Islington residents’ most important priorities, as part of the council’s 2026/27 budget proposals. 

A new £18.3m train station in East Renfrewshire is a step closer to opening after engineers successfully installed its footbridge and lifts this week. 

• Top Employers Institute has certified Mitie as a UK Top Employer for its commitment to supporting its colleagues through best practice
• Areas of excellence called out by the Top Employers Institute include Mitie’s Health Focused Programmes, Colleague Recognition Schemes, Financial Benefits, and approaches to Diversity, Equality and Inclusion (DEI)
• The announcement builds on Mitie’s recent award wins, including accreditation with the Good Business Charter, Ambassador Level Status on the SRAG Chartermark and as a Top 100 Apprenticeship Employer and Top 50 UK Inclusive Employer

Denise Wilkinson was 47 when she started losing her sight.

Essential traffic signal upgrades at a busy Preston junction will begin next week, with the majority of work taking place overnight to minimise disruption.

Design competition launches at St. Giles Terrace

The newest entry in the critically-acclaimed, best-selling 4X strategy game franchise will be available for iPhone, iPad, and Mac on Apple Arcade

Central District Alliance creates Winter Care Packages to support individuals experiencing homelessness across Camden and Islington.

The City of London Cycle Medics initiative, funded by the Eastern City Business Improvement District, has been shortlisted for the 2026 Outstanding Security Performance Awards.