Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Longport station footbridge reopens for passenger use
Longport station's footbridge has been reopened for passengers and local people while work continues to complete its major upgrade.
Spotlight on our Board: Carole Panteli
This month, we asked non-executive director (NED), Carole Panteli, to tell us a little about her role.
Building a truly family-friendly culture & insights from Dan Geeson at the Working Families Roundtable
E.ON has been recognised as a Top 30 Employer for Working Families. But what does that look like in practice, day to day?
Third edition of Policing Tomorrow published
Latest magazine from the Office of the Police Chief Scientific Adviser explores how science and technology are shaping modern policing.
1,000 tonnes of spoil being removed as engineers tackle landslip
Round-the-clock work is ongoing to stabilise a cutting slope following a landslip between Wakefield Kirkgate and Barnsley.
Gwlad! Gwlad! in the Centre of Cardiff
A new hand painted mural has been unveiled in Cardiff City Centre, celebrating the everyday journeys that connect people across Wales and the Borders.
MONDAY: Network Rail to reopen railway between Horsham and Dorking after emergency repairs following landslip
Repairs to the railway at Ockley have been completed following a landslip on an embankment that left one of the tracks hanging in mid-air, meaning that the railway between Horsham and Dorking will reopen to trains as expected, on Monday 16th February.
£800k drainage upgrade planned between Bathgate and Edinburgh
Network Rail will carry out improvements to drainage infrastructure on the railway between Bathgate and Edinburgh next month, helping to boost performance and keep services reliable for passengers.
Travelling to the Capital this Weekend? LNER and EMR Help Customers Experience a Smooth Trip with Journey Video
London North Eastern Railway (LNER) and East Midlands Railway (EMR) have released a new video, showing customers how easy and comfortable journeys to and from London can be using dedicated rail replacement services during weekend engineering work.
Why West Berkshire and Oxfordshire make sense in Local Government Reorganisation
As part of the government’s consultation on Local Government Reorganisation, it is asking the question ‘To what extent do you agree or disagree that this proposal will put local government in the area as a whole on a firmer footing’, particularly in relation to West Berkshire Council, who feature as part of two of the three proposals for the area.
West Oxfordshire District Council Executive to consider balanced budget with freeze to garden waste charges and more investment in local priorities
West Oxfordshire District Council have published final budget proposals that include investing more in local services and priorities over the next financial year, along with a freeze to charges on the garden waste service.
School and Council commit to rapid improvement at Ysgol Harri Tudur
Education inspectorate Estyn has placed Ysgol Harri Tudur/Henry Tudor School in special measures.
Free town centre parking could return as part of extra £2m investment
Nearly £2 million of additional investment proposals – including the return of free parking in town centres - have been backed by senior councillors.
Tickets go on sale for Moray Music Centre Spring Concert
Young musicians from across Moray will come together to celebrate the arrival of spring when Moray Music Centre stages its annual seasonal concert on Saturday 14 March 2026.
Cymru yn erbyn Ffrainc: Great Western Railway yn rhedeg 54 o drenau ar gyfer gêm fawr y Chwe Gwlad ar ddydd Sul
Bydd Great Western Railway yn rhedeg 54 o drenau ac yn darparu mwy na 27,500 o seddi i gefnogwyr sy’n mynd i’r gêm Cymru v Ffrainc ym mhencampwriaeth y Chwe Gwlad yn Stadiwm Principality Caerdydd ddydd Sul.
Wales v France: Great Western Railway providing 54 trains for Sunday's Six Nations showdown
Great Western Railway will provide 54 trains and more than 27,500 seats for fans attending Sunday's Wales v France Six Nations match at Cardiff's Principality Stadium.
Purr-fect activities launched at National Museum Cardiff over half term
Visitors to National Museum Cardiff this half term will have the chance to learn more about Gwen John, her work, and her feline friend.
Buckie pupils bring stories to life for care home residents
Buckie Community High School pupils are bringing stories to life for local care home residents through a new intergenerational reading project.
Roman mosaics illuminated in underworld-inspired light show
The Corinium Museum was transformed into an “ethereal underworld” as it marked the close of Project Orpheus, a year-long programme celebrating the 200th anniversary of the discovery of a Roman mosaic at Barton Farm in Cirencester.
Young people shine at this year’s Pembrokeshire Spotlight Awards
The fourth Pembrokeshire Spotlight Awards - celebrating children and young people who achieve exceptional things and make a real difference - was held recently.
Cable thief jailed after incident at Wakefield caused major disruption
A man has been jailed for 20 months after stealing railway cable in Wakefield – causing significant disruption which cost the rail industry £57,000.