Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
THREE WEEKS TO GO: Buses replace trains between Ashford and Borough Green & Wrotham for nine days as major improvement work takes place
Customers are being reminded to plan their journeys ahead of engineering work on the railway between Ashford International, Maidstone East and Borough Green & Wrotham in the last week of May.
PRICE ALERT: Households could save £211 as E.ON Next cuts fixed tariff
- E.ON Next has repriced its Next Fixed 12-month tariff.
- Tariffs could save customers, on average, £211 against current predictions for the July – September Energy Price Cap.
Garden competition 2026 open for nominations
Calling all gardeners of East Ayrshire…the Council's annual garden competition is now open for nominations.
Oxley freight train derailment means ongoing disruption through Wolverhampton
A low-speed freight train derailment in Oxley will impact passengers travelling through Wolverhampton until the end of service today.
Illegal tobacco worth £7,000 seized in Elgin and Buckie
Counterfeit tobacco products with an estimated value of £7,000 have been recovered in Elgin and Buckie following joint enforcement activity led by Moray Council’s Trading Standards team, in partnership with Police Scotland.
Gloucester Station model brings railway history to life
Visitors to Gloucester Station can now step back in time thanks to a stunning new model railway diorama installed in the station waiting room.
Marks and Spencer, Kilmarnock - clarification
In response to today's article in the Kilmarnock Standard, Pamela Clifford, Chief Planning Officer at East Ayrshire Council has issued the following statement:
Uninsured drivers: 2.9 million admit they’ve been fined for driving without cover
One in 20 adults have received a fine for driving without insurance, and 3.2 million admitted that they have lost their policy details once before.
Brits are proud of where they live but don’t feel they are benefiting from increased investment: new polling
- In almost every constituency, people are more likely to feel proud of their area than think their area is thriving. With declining high streets and pot-holes cited as biggest issues.
- Almost 3 in 5 Brits are in favour of investment and infrastructure in their area, but current feel they see no benefits from previous projects.
- Social Value Commission will make series of recommendations to help deliver long term investment that local people can benefit from.
Stagecoach Supports Students at Progress Arc Careers Fair
Stagecoach Manchester and Merseyside was delighted to take part in a Careers Fair at Progress Arc St Helens on Wednesday 29th April, where colleagues spent time talking with students about the many career paths available across the bus industry.
First Bus to the (Fire and) rescue
It’s been all hands to the pump since First Bus donated a retired bus to West Yorkshire Fire & Rescue Service (WYFRS).
Paying for fairness: how smart support can unlock affordable, low‑carbon homes
A better deal for bill-payers: how batteries can bring value for homes and also reduce the risk of overbuilding the grid
Grand Départ GB launches poster design competition for students
The opportunity to design official posters for the historic 2027 Grand Départs of the Tour de France is now available for art, design and creative students studying in the Cumberland Council area.
Upgrades mean amended rail service between Bedford and London this weekend
Railway improvement work will mean no Thameslink trains running between Bedford and Mill Hill Broadway in north London this weekend (Saturday 9 and Sunday 10 May), while East Midlands Railway (EMR) services will not run south of Bedford.
London Euston returns to full service following major track renewals
Passengers travelling in and out of London Euston have been thanked for their patience after the station fully reopened to services.
Forest of Dean continues journey toward UNESCO Biosphere designation
The Forest of Dean District is continuing its journey towards becoming the UK’s eighth designated UNESCO Biosphere - a positive step focused on celebrating the area’s people, place, and proud working landscape.
Apply now: East Midlands Railway launches £100,000 Community Fund to support local projects
- Train operator opens applications for £100,000 funding pot
- Community based organisations, such as schools, charities and youth groups all qualify
Hundreds of suspected perfume dupes and illicit vapes seized in Trading Standards bust
Suspected fake perfumes worth more than £20,000 if sold as legitimate have been seized on a Lancashire market.
North West passengers thanked as Bank Holiday upgrades completed
Rail passengers across the North West have been thanked for their patience after key improvements were completed across the Bank Holiday weekend.