Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Celebrating more than 20 years of care in the community
North East Ambulance Service is marking its 20th anniversary today (1 July).
ABS Launches Eagle CRoute to Improve Containership Loading Flexibility
Online Tool Supports Route- and Season-Specific Lashing Calculations
Help shape the future of social care apprenticeships in Scotland
The SSSC and Skills Development Scotland (SDS) are asking people across the social care and children and young people sector to share their views on revised apprenticeship frameworks.
New coach between the north and south of Wales will cut journey times by over an hour
- The new coach service will improve public transport connectivity between the north and the south of Wales and cut journey times by over an hour.
- The north south coach will operate regular services every day linking Bangor to Carmarthen.
- The service supports a shift away from car travel, backing Wales' transition to a low carbon economy.
New MyLearning badges to boost your skills in care home activities
We’ve launched two updated MyLearning badges to help care home staff create more meaningful activities in care homes across Scotland.
Welsh Government action to transform north Wales health board
- Welsh Government is taking direct action to drive improvement at Betsi Cadwaladr University Health Board, rather than the health board leading own recovery.
- Independent panel will review patient safety, leadership and culture, reporting back by end of October.
- Health Minister says this is clear statement of commitment to supporting improvement and ensuring the people of north Wales receive the safe, high-quality and timely care they deserve.
Young people lead the way in creating lasting change across Pembrokeshire
A youth-led project that began as a small discussion group for girls at Ysgol Greenhill has grown into an award-winning movement that reaches across Pembrokeshire and beyond.
More Moray Growth Deal regeneration projects moving into delivery
Following publication of the latest Moray Growth Deal annual report, key regeneration projects are set to move into delivery phases over the coming year, as momentum continues to build behind the region’s £100m growth deal.
Changes to parking at Cardiff Central Station as transformation work gets underway
From Wednesday 1 July, the Cardiff Central station car parks at Penarth Road and Riverside (Fish Jetty) will permanently close ahead of preparatory works for the transformation of Cardiff Central station. This includes pick up and drop off at both locations.
Moray Council steps up work to tackle child poverty through targeted funding
Moray Council is continuing to take strong action to tackle child poverty, backed by a range of Scottish Government funding streams supporting families across the area.
Cash boost for local projects across Moray through Common Good Funds
Communities across Moray have benefitted from hundreds of thousands of pounds of investment, as new figures highlight the impact of the area’s Common Good Funds.
From local pitches to football’s biggest stage: Why protecting grassroots clubs matters more than ever
As another summer of football captures the world’s imagination, the future of the game depends not only on the players taking centre stage, but on the community clubs helping the next generation take their first steps into sport and leadership
Moray Council approves new Climate Change Strategy to drive action to net zero by 2045
Moray Council has approved its updated Climate Change Strategy 2026–2036, setting out how it will cut emissions, strengthen resilience to climate impacts, and support a greener local economy over the next decade.
No Short-Term Let Control Areas for Moray
Moray Council has agreed not to introduce Short-Term Let Control Areas across the region at this time, following a detailed review of local evidence.
Council decision on Portgordon school transport petition
Moray Council has today rejected petitions calling for the reinstatement of a dedicated school bus between Portgordon and Buckie High School.
Ayrshire Roads Alliance continues to deliver savings, investment and improved transport infrastructure
The Ayrshire Roads Alliance (ARA) is continuing to deliver significant benefits for communities across East and South Ayrshire through investment in transport infrastructure, active travel, service efficiency and long-term financial sustainability.
Events to bring weekend of colour, music and family fun
Residents and visitors are invited to enjoy a vibrant weekend of entertainment from Dudley Council as Brierley Hill’s Brier Fair and Stourbridge Carnival return.
Council to consider ambitious draft Local Plan to deliver the homes, jobs and infrastructure West Oxfordshire needs
West Oxfordshire District Council is set to consider an ambitious draft Local Plan that will guide how the district grows and develops up to 2043.
New HS2 recruitment hub to support job seekers
A new one-stop-shop has been opened for job seekers looking for opportunities on major infrastructure schemes as part of the HS2 programme.
Preston retailer fined £10,000 for selling a knife to 15 year old test purchaser
A Preston retailer who sold a knife to a 15-year-old during test purchasing has been fined £10,000.
LNER Prepares for Record-Breaking July and August
LNER is preparing for its first summer holiday season since introducing thousands of additional services and millions more seats each year through its transformational new timetable.