Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Hundreds arrested, chop shops uncovered and vehicles worth millions seized
Week-long Operation Alliances, tackling organised vehicle crime, took place across the UK
ABS and Constellation Sign MOU to Study Electric Energy Storage for Offshore Drilling Units
Wales and Borders first to use railway communication masts for new weather monitoring technology
Network Rail’s Wales and Borders route has become the first in the organisation to install local weather stations on existing GSM-R railway communication masts, providing more accurate, real-time information to help teams respond to severe weather.
William and Marion Craig celebrate Diamond Wedding Anniversary
Depute Provost John McGhee and Councillor Barry Douglas visited Kilmarnock couple Marion and William Craig recently to congratulate them on 60 years of marriage.
NBA® 2K27 Season 2 Celebrates NBA Tip-Off
Indiana Superstars Caitlin Clark & Tyrese Haliburton Headline Season 2 with All-New GOAT Builds, Updated Crew Content, and a Fresh Soundtrack.
NBA® 2K27 Season 2 Celebrates NBA Tip-Off
Indiana Superstars Caitlin Clark & Tyrese Haliburton Headline Season 2 with All-New GOAT Builds, Updated Crew Content, and a Fresh Soundtrack.
NBA® 2K27 Season 2 Celebrates NBA Tip-Off
Indiana Superstars Caitlin Clark & Tyrese Haliburton Headline Season 2 with All-New GOAT Builds, Updated Crew Content, and a Fresh Soundtrack.
Smokers in Leeds urged to use free support to quit for Stoptober
Public health leaders in Leeds are urging people to make the most of the free support on offer in the city to quit smoking during Stoptober.
Festival to celebrate the community and heritage of Whitley
- Week-long programme of events including exhibitions, walks, talks and activities to bring the community together
- Free events and activities throughout the week for young, old, newcomers and life-long Whitley residents
Margaret and Robert McKelvie celebrate Diamond Wedding Anniversary
Provost Claire Leitch and Councillor Jim Kyle visited Drongan couple Margaret and Robert McKelvie recently to congratulate them on 60 years of marriage.
Train commuters engaged in conversations on hate crime
Council staff and partners have spoken directly with people passing through Leeds Station about hate crime on 12 October, to launch Hate Crime Awareness Week.
Council to review Single Person Discount claims
Dudley Council is carrying out a review of households currently receiving a Single Person Discount on their council tax to ensure the discount continues to be awarded to those who are eligible.
Autumn is brewing: TPE launches new seasonal menu as Costa Coffee arrives onboard
TransPennine Express (TPE) has launched its new First Class autumn/winter menu, bringing warming seasonal flavours and Costa Coffee to customers onboard its catered services.
World Antimicrobial Awareness Week 2026
The Antimicrobial Resistance (AMR) Campaign aims to promote safe and sustainable antibiotics use ahead of this year's World Antimicrobial Resistance Awareness Week 2026 (18-24 November 2026).
Spooktacular spending: young adults plan to ‘go big’ on Halloween despite cost-of-living pressures
- One in five (20%) 25–34-year-olds plan to spend more on Halloween than last year
- Halloween-themed days out attract the highest expected average spend, at £42
- Sweets remain the most popular purchase, while 26% of adults do not celebrate Halloween, 1 in ten to purchase Halloween gifts
TEN DAYS TO GO: Hastings line passengers advised to plan ahead this October school half term as buses replace trains for nine days
- Buses replace trains between Tonbridge and Wadhurst from Saturday 24 October until Sunday 1 November
- Engineers will renew worn track just south of Tunbridge Wells
- Teams to carry out additional remedial work to remove three temporary speed restrictions on the line
Angus and Janice Docherty celebrate Diamond Wedding Anniversary
Provost Claire Leitch and Councillor Graham Barton visited Kilmarnock couple Angus and Janice Docherty recently to congratulate them on 60 years of marriage.
Passengers advised to plan ahead as £27.8m Dolphin Junction upgrade takes place to improve journeys on route to London Paddington
- Passengers travelling between London Paddington and the Thames Valley are set to benefit from a £27.8 million upgrade to one of the busiest and most important junctions on the Great Western Main Line
- Initial closure of lines to and from London Paddington on 28 and 29 November will be followed by the main phase of work between Christmas Day and Sunday 3 January (inclusive)
- Customers will still be able to get to where they need to go, with alternative routes available, but journeys may take longer than usual.
Nami Surgical secures £3.4m to advance ultrasonic technology for robotic-assisted surgery
Glasgow-based medtech firm Nami Surgical (“Nami”) has secured £3.4m, as part of a funding round extension led by £2m from the Scottish National Investment Bank (“the Bank”), to further develop and commercialise its ultrasonic technology for robotic-assisted surgery.
New tool improves reporting for victims of cloned numberplates
Partnership between policing and DVLA delivers new national service.