Customer News

Islington Council is committed to strengthening its knowledge of its homes and housing service systems, data and assurance following a review from the Regulator of Social Housing. 

• Customers should book in advance to guarantee their space to the seaside.
• Customers who do not book may not be able to board their preferred service. 
• Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
• 13,000 extra seats per week between Nottingham and Skegness this year. 
• Customers reminded to pack as light as possible - with the recommendation being one bag per person.

• Bristol receives highest overall risk score for floods, subsidence and earthquakes out of England and Wales’ major cities
• Oxford, Leicester and Nottingham also rank within those most at risk
• Plymouth and Newcastle are among the cities safest from natural disasters

Passengers across North Wales and West Wales will benefit from an uplift in rail services as Transport for Wales (TfW) prepares to introduce a new timetable from Sunday 17 May.

Journeys for visually impaired passengers are now safer at stations across Scotland as Network Rail completes a project to install tactile paving on platforms.

Members of the public are invited to view the emerging exhibition designs for the new Henry Tudor Centre which is due to open in Spring 2027 in South Quay, Pembroke.

An award-winning Glasgow family-run pizza business has officially opened its new factory in Coatbridge, creating new jobs and more than doubling production capacity

• New images and video released today show the fully assembled bridge
• Engineers prepare for the three-stage operation to launch the 4,200-tonne structure into position over the Birmingham – Lichfield railway line
• Link to new B-roll footage showing the completed structure from different angles https://vimeo.com/1191546022/eabc972a66?share=copy&fl=sv&fe=ci

• New Council licensing scheme aims to improve conditions for Reading tenants
• Landlords need to apply for an Additional Licence if their property fits into criteria

Network Rail engineers successfully delivered a multi-million-pound package of upgrades designed to improve the long‑term reliability and resilience of the railway in Bedfordshire.

• A planned 22‑day closure (26 July–16 August 2026, plus additional weekends) will enable a £20m programme of essential upgrades at London Charing Cross and Waterloo East. 
• Engineers will replace life‑expired track and carry out platform, drainage and bridge repairs to improve reliability and reduce future disruption.
• No trains will serve either station during the works, with services diverted to Victoria, Cannon Street and Blackfriars, and tickets accepted across alternative routes.

Mental Health Awareness Week is a moment to pause, reflect and recognise something that touches every one of us — our mental wellbeing

Councillors are being asked to approve the next stage in developing future models of adult social care, setting out how services could evolve in the years ahead.

The next public consultation on proposals to review the maximum fares that can be charged by taxis operating within the Moray Council area has launched. 

Customers advised to plan ahead and check before they travel ahead of the closure.

Rhun ap Iorwerth has become First Minister of Wales, following a swearing in ceremony in Cardiff this afternoon.

Whistles blew as trainers hit the court when schools across Nottingham played in a city‑wide celebration of sport, confidence and competition.

More than £4,400 has been raised for two local charities thanks to the generosity of West Oxfordshire residents, councillors and local businesses over the past year.

The UK government has approved Elgin’s 10-year Pride in Place plan following selection for £20 million of funding in 2023.  

The Mortgage Works is from tomorrow (Wednesday 13 May) cutting rates by up to 0.20 percentage points on selected one, two and five-year fixed rate products across its mortgage range for new and existing customers as well as introducing new products to its buy-to-let range.