Customer News

The West Coast Main Line has reopened to passengers after six days of major railway improvements between Milton Keynes and London Euston.

• E.ON Next has lowered prices on its 15-month tariffs, Next Fixed 15m and Next Steady, offering customers greater certainty in an uncertain energy market.
• Next Steady is the only tariff on the UK market offering both an immediate discount against the price cap at a time of high price volatility as well as the stability of a longer-term fixed deal.

Rail passengers travelling to Liverpool Lime Street and Aintree for the Grand National 2026 are being given top tips to help them get off to a winning start as the world-famous horse racing festival returns today.

A modern footbridge designed to last 120 years opened today (Thursday 9 April) at Harlington station to improve safety and long-term reliability.

Getting customers safely and on time to their destinations are key priorities for both LNER and Network Rail. Now, that is an even greater reality, thanks to new technology.

First Bus has confirmed a number of changes to its Managing Directors across the UK.

After more than two decades at E.ON, Environment and Sustainability Advisor Rebecca is continuing to evolve her impact through the LDN Sustainability Professional apprenticeship. 

Passengers travelling through Ely this spring will soon benefit from smoother journeys as essential weekend engineering work to improve reliability takes place on one of the busiest parts of the region’s rail network.

Organised crime networks disrupted after police target serious and organised criminal activity in March.

The Music Service has showcased the talent and dedication of children and young people across East Ayrshire during March - a month of incredible energy, achievement, and musical celebration.

Clair Smith from Leeds is lending her support to Yorkshire and Humber’s first quit smoking campaign developed and filmed in the region.

Clair smoked for nearly 30 years before quitting after seeing the harm of smoking and losing her dad to heart failure. She is urging the 72,900 people who smoke in Leeds to quit.

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How a clubhouse retrofit is part of a shift towards financially resilient, low-carbon community sport across England

Passengers travelling through London Euston will benefit from a brand‑new customer information hub when main line services resume this week (Thursday 9 April), which will make it quicker and easier for people to get the help they need.

A group of volunteers from TransPennine Express (TPE) and RNLI took to Scarborough station over the bank holiday weekend to fundraise for the lifeboat charity.  

New data reveals three in ten ONLY shop around if their renewal price increases possibly missing out on £8.7 billion worth of savings

Ffasiwn presents photographs by French photographer Clémentine Schneidermann and Merthyr-born creative director Charlotte James. The exhibition celebrates ten years of It’s Called Ffasiwn, a project forged from a shared love of photography, fashion and creativity that is rooted in community.

Buses are to replace trains between Amersham and Aylesbury Vale Parkway after a safety-critical electrical fault was uncovered during inspections by Network Rail.

To help celebrate its tenth anniversary, Stourbridge’s Thomas Robinson Building will be hosting a special ‘Wedding Wednesday’ event - where ten lucky couples’ big day will be made available for just £100. 

As the new green garden waste service launches for this year, Dudley borough residents are being reminded to renew or sign up if they want their garden waste collected.