Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
UK house price growth picks up in March
- UK annual house price growth picked up to 2.2% in March, from 1.0% in February
- Northern Ireland best performing area in Q1 2026, with prices up 9.5% year-on-year
- Outer South East weakest performing region, with prices down 0.7% compared with Q1 2025
Thousands of Welsh households to get help with oil and LPG heating costs
People struggling to heat their homes in Wales are to receive extra financial support as the conflict in the Middle East continues to push up global fuel prices.
Industrial units for up to 150 jobs to be built in Rhondda Cynon Taf
Industrial units capable of housing up to 150 jobs will be built in in Rhondda Cynon Taf following the sale of a plot of land by Welsh Government.
Major reforms for police hate incident recording
A joint review of Non-Crime Hate Incidents (NCHI) by the College of Policing and the National Police Chiefs' Council is being published next week. The current system will go and be replaced with a new approach to keep individuals and communities safe while making clear that lawful free speech is not a police matter.
Extra rail services announced for JD Welsh Cup Final
Transport for Wales (TfW) has confirmed additional rail services to support fans travelling from North Wales to the JD Welsh Cup Final between Caernarfon Town and Flint Town United.
Network Rail and South Western Railway carrying out £6 million upgrade for Berrylands station in south west London
Station to close from 11 May until end of September so that platforms can be replaced and safety enhancements carried out.
Staying safe outdoors - farm visits and tick awareness
Zoonotic infections are diseases passed from animals to humans. They remain a significant public health risk in Scotland, particularly during spring and summer months.
Gloucestershire councils set sights on future membership of the West of England Combined Authority
Six of Gloucestershire’s seven councils have written jointly to Government, outlining a shared ambition for the county to join the West of England Combined Authority (WECA) as part of its long-term devolution pathway.
EASTER WEEKEND: Railway open for business but passengers are advised to check before they travel in parts of Sussex and South London
While most trains will operate as normal over the Easter weekend, essential engineering work will take place in Sussex and in south London.
A generation powered by possibility: Behind the scenes of E.ON Next’s latest Kids in Sport Day
How a dynamic schools programme blending physical activity, technology and life skills is helping young people expand their ambitions – and driving ‘Edutainer’ Judy Murray
Just Three Weeks Left to Register to Vote in May’s Local Election and By-Election
- Deadline for registering to vote in May's local election is now only three weeks away
- The deadline for applying for a postal vote is 21 April
Job role levels - getting it right
When endorsing applications, employers confirm if a worker is working as a manager, supervisor, practitioner or support worker based on the role they are carrying out. This determines the qualification requirements for registration.
All aboard: Free educational activity book launched for children on TPE services
TransPennine Express (TPE) has launched a free children’s activity book onboard its services, as new research shows a quarter (25 per cent) of young passengers find train journeys more exciting than travelling by car, bus or boat.
Gloucestershire councils set sights on future membership of the West of England Combined Authority
Six of Gloucestershire’s seven councils have written jointly to Government, outlining a shared ambition for the county to join the West of England Combined Authority (WECA) as part of its long-term devolution pathway.
Major rail improvement work between York and Northallerton on both May bank holiday weekends
Network Rail will carry out a package of major improvement work on the East Coast Main Line between York and Northallerton during May, supporting a more reliable and resilient railway.
Train services resume between Exeter and Barnstaple following eight days of track renewal work
Trains have resumed on the North Devon line following Network Rail’s eight-day track renewal in the Crediton area.
The Greener Game: delivering for policy, not just grassroots football
How the nationwide scheme is turning local teams into engines of economic relief, regional investment and long-term opportunity
The simple broadband error that could be costing customers up to £118 million every month - and how to fix it
Around 11% of UK adults are out of contract with their current provider and are yet to switch to a new deal – meaning they could be paying higher rates.
Southeastern and OnTrack Retail win 'Best Passenger Experience' at Transport Times Awards
- Southeastern passenger App scoops prestigious Transport Ticketing industry award
- Transport Ticketing recognises the App under the ‘Best Passenger Experience Initiative’ category
- The award recognises that the Southeastern App has revolutionised passengers’ experience and delivered meaningful benefits
- App includes several industry-leading enhancements, including journey tracking and integrated accessibility booking
Choosing the right qualification: what workers and employers need to know
If you or your staff are looking to gain a qualification as part of your SSSC registration, it's important to make sure you choose the right one.