Customer News

Passengers travelling during the upcoming Spring bank holiday weekend have been urged to plan ahead due to strike action.

The West Oxfordshire District Council Executive Members were announced today at the Council’s Annual General Meeting. 

Forest of Dean District Council has opened applications for its 2026/2027 Community Grants Fund, inviting not-for-profit voluntary and community groups to apply for financial support that strengthens local connections and empowers residents across the district. 

A bus route that stopped operating in Preston seven years ago will be able to run again once a range of Traffic Regulation Orders are introduced.

The leader of Leeds City Council has welcomed new funding for regeneration projects that aim to deliver homes, jobs and opportunities for local people.

• Customers urged to plan ahead and leave plenty of time for their journeys during the May Bank Holiday
• Notts County fans will be travelling in large numbers to Wembley meaning services are likely to be particularly busy

People who live and work in a defined area of Dudley borough will see up to £20 million of investment over the next 10 years after a regeneration plan received government approval.

Lancashire is at a pivotal moment for health, wellbeing and prosperity, with strong foundations in place to give children the best possible start in life and prevent poor health earlier and more effectively.

Moray Council is preparing to begin early mobilisation works for the new Forres Academy, subject to final contract agreement.

Bestselling authors from a wide range of genres will be talking to audiences about their work during this year’s Dudley Writers’ Festival.

• Welsh Government aims to deliver 20 hours of funded childcare per week for all children aged 9 months to 4 years
• Offer in first four years of a child's life to be most generous in UK
• Welsh language childcare to be expanded

Staff at a North East station have raised more than £1200 by selling forgotten items such as clothing, phones, cuddly toys, tents and even bicycles.  

• Customers travelling to this year’s Download Festival urged to plan ahead and travel light 
• Engineering work will affect services on routes to and from London St Pancras International over the festival weekend.
• Customers reminded to pack only what they can comfortably carry and should not attempt to board with wheelie bins full of alcohol or luggage trolleys 
• Customers returning from the festival will be able to use boot cleaning brushes provided at stations to help remove mud before boarding trains.

LNER is proud to unveil its new onboard food and drink menus, which have been carefully curated to cater for a variety of tastes. Customers travelling in both First Class and Standard will be able to enjoy a selection of locally sourced produce provided by suppliers along the LNER route. 

Lotherton Hall’s Wildlife World has received an official mark of excellence from the British and Irish Association of Zoos and Aquariums (BIAZA), as they get ready to celebrate Love Your Zoo Week next week (23-31 May).

Nature conservation programme, Species on the Edge, is running a series of free workshops in Shetland this summer, helping attendees connect with their local cultural and natural heritage through art.

An award-winning project supporting parents to build confidence and skills is expanding to new communities across Moray.

Endangered great crested newts are being better protected if found on the railway during upgrade work thanks to a newly launched scheme to help them thrive.