Customer News

LNER is offering additional ‘suppawt’ for customers travelling with four-legged friends following the appointment of 'Pet Champions'. The station colleagues will be the go-to staff members for support. 

Thousands of people are expected to pass through Reading and London Paddington stations this week on their way to Reading Festival, which takes place from Thursday 27 to Sunday 30 August, and Notting Hill Carnival, held in west London over the Bank Holiday weekend.

• Stagecoach joins nationwide effort throughout September to challenge perceptions and inspire more people to choose the bus.
• Campaign aligns with Stagecoach’s Customer Value Proposition pillars to highlight value, convenience, modern payments, and sustainability.

Little egrets have bred in north-east Scotland for the first time, as climate change pushes the range of these once Mediterranean birds further north.   

LNER is preparing to welcome thousands of customers onboard its services for next month's Great North Run with the announcement of extra train services. 

The average annual energy bill will go up by £60 from October 1st 2026.

Vessel Delivered to ABS Class as First of a Three-Ship Series Built at Hanwha Ocean’s Okpo Shipyard

The new Welsh Government has today (Wednesday 26 August) marked its first 100 days in office, confirming key progress has been made in delivering on the promise to improve people's lives across Wales.

Passengers travelling through the North’s three biggest and busiest train stations are getting a helping hand as staff switch to a new shared colour scheme so it's easier to seek help while making rail journeys.

Victor Wembanyama headlines Season 1 with a 40-level rewards ladder across The City and MyTEAM, plus the return of 2XREP Weekends

NBA 2K27 launches worldwide September 4

Victor Wembanyama headlines Season 1 with a 40-level rewards ladder across The City and MyTEAM, plus the return of 2XREP Weekends

NBA 2K27 launches worldwide September 4

Victor Wembanyama headlines Season 1 with a 40-level rewards ladder across The City and MyTEAM, plus the return of 2XREP Weekends

NBA 2K27 launches worldwide September 4

Following a summer of sunshine and sold-out sessions, Woodstock Open Air Pool is extending its season this year, with cool water swimming starting back up from 31 August and running until Sunday 27 September. 

• Members of the RMT union will take strike action over the Bank Holiday weekend, affecting services on Sunday 30 and Monday 31 August.
• EMR will operate a significantly reduced timetable with trains running from approximately 08:00 and finishing before 19:00.
• Customers are advised to only travel if their journey is essential on these dates and to check their full journey, including first and last trains, before travelling.
• Customers affected by the East Coast Main Line closure should not plan to travel with EMR via Sheffield/ Nottingham and London St Pancras.

Sport Pembrokeshire supported Haverfordwest Tennis Club this summer as part of its annual Task Force Day 2026, helping to improve the club’s grounds through hedge cutting, weeding and strimming.

Magna Housing has been confirmed as a strategic partner in Homes England’s new Social and Affordable Homes Programme (SAHP) 2026-2036, securing £250 million to support the delivery of 1,500 affordable homes.

Network Rail will carry out essential overhead line and structure renewals between Bethnal Green and Cheshunt/ Enfield Town for two consecutive weekends in September, helping to maintain a safe, reliable and resilient railway for passengers

We are pleased to confirm that Qualifications Scotland Accreditation have approved the revised SVQ’s in Social Services and Healthcare and Children and Young People at SCQF levels 6, 7 and 9. The changes reflect updated National Occupational Standards (NOS) and the knowledge and skills required for the regulated workforce.

Residents across Speyside are being encouraged to get active, travel sustainably and explore more of the area as the Speyside Challenge returns this September.