Customer News

Growing awareness of suicide following domestic abuse has driven an increase in recorded deaths linked to domestic abuse in the past year.

People across Leeds are being encouraged to plan ahead and check the traffic and travel arrangements for one of the biggest dates in the city’s sporting and fundraising calendar.

Across Great Britain, the energy system is undergoing one of the biggest transformations in its history. As more homes switch to electric heating, electric vehicles, and other low-carbon technologies, demand on the electricity network is rising rapidly. This shift is key to making the transition to clean energy work for everyone, but it also brings a challenge: how to expand the system without pushing energy bills even higher—especially when so many are already struggling to afford them. 

New figures show people in the North West have a dangerous overconfidence surrounding the risks when using railway level crossings.

It was with great sadness that Pembrokeshire County Council learned of the death of Pembroke Dock Market County Councillor, Brian Hall.

Passengers at Tilehurst station are enjoying step-free access to all platforms for the first time after Network Rail installed three new lifts.

Huw Stephens brings another legend to life as part of a ‘Trackanory’ storytime series celebrating The Line to Legend Land.

E.ON Next is proud to return as headline sponsor of the Queer Student Awards for a second consecutive year, continuing our commitment to championing inclusion and supporting LGBTQIA+ communities across the UK.

Ahead of the Scottish Parliament election on Thursday 7 May, voters are being reminded of some simple steps they can take to make sure they can have their say on the day.

Integrated rail and bus ticket relaunched to support sustainable journeys to North Lakes all year round. 

The vast majority of Britain’s rail network will be open for passengers travelling this May, with both bank holidays largely unaffected by engineering work.  However, this early May Bank Holiday, Saturday-Monday, 2-4 May, does feature work in some busy locations.  

Long Lane Library in Dudley will celebrate its 90^th birthday this Thursday (30 April).

• EMR introduces new Symbol-Friendly Station Guides designed to make navigating a station and catching a train clearer
• Each guide provides key information about EMR stations, including entrances and exits, ticket facilities, platforms, and step-free access
• EMR is the first official Symbol-Friendly operator in the UK

E.ON Next, the energy supplier and sustainable solutions provider, brought its nationwide ‘Kids in Sport’ programme to a Cardiff primary school last Friday (24 April 2026), delivering an engaging event aimed at motivating young people to consider careers connected to sport and its wider ecosystem.

A school Boccia Tournament together brought together more than 50 pupils from across Pembrokeshire for an afternoon of competitive and inclusive sport.

Devon, who sits on our governing board as a representative from the Local Resilience Forum (LRF), spoke to us about her role.

We’ve published our 2025 Registrant Survey Snapshot Report. Our annual registrant survey plays a key role in informing our work and we use it to help improve our services.

• All 34 cross passages for the Northolt Tunnel have been mined deep under London
• Watch a video showing the cross-passage construction

Passengers are reminded that a package of major improvement work is taking place on the East Coast Main Line in May, supporting a more reliable and resilient railway.

A major programme of refurbishment work is set to begin at Rawtenstall Library to help ensure the historic building remains safe and accessible for the future.