Customer News

• Brits are using heated clothing, electric blankets and portable heaters - but they might cost more than you think
• Experts urge users to consider switching to a fixed deal to avoid the highest prices

As an SSSC registrant you need to complete continuous professional learning (CPL) as part of your registration. CPL is essential for maintaining and improving the quality of care and support across Scotland’s social work, social care and children and young people's services.

A Leeds children’s home which provides short breaks and respite for children and young people with complex needs and disabilities has been rated outstanding by Ofsted for the eighth time in a row.

We’re running the second annual Have Your Say Workforce Wellbeing Survey and want to hear from more people working in social work, social care and children and young people’s services this year. 

Nearly one in three drivers killed while speeding is aged 16-25. To help reduce this, the Scottish Government and Road Safety Scotland have launched a new phase of their Young Drivers campaign targeting risky driving behaviours among 17 to 25-year-old men.

Residents are being asked where they want to see new electric vehicle charge points installed.

• As demand for mental health support continues to grow, E.ON UK employees have raised more than £500,000 for their national mental health charity partner, Mind
• One in five adults in England are now living with a common mental health problem, with rates highest in most deprived communities
• The donations support mental health helplines, online communities and trusted information services

Cardiff is about to be over the moon as Luke Jerram’s spectacular Museum of the Moon lands at National Museum Cardiff this March.

Ancient artefacts unearthed and collected during the construction of a huge Leeds transport project have been preserved at a Leeds museum.

Spanning more than six thousand years of the city’s history, the remarkable archive includes a beautifully preserved prehistoric arrowhead, a Bronze Age axe, medieval pottery and a 300-year-old pair of nutcrackers.

Agreement Combines Simulation Expertise and Safety Leadership to Better Understand Thermal Runaway in Lithium-Ion Batteries

Work is ramping up on a £55 million programme of investment across East Lancashire, with residents set to see the first visible changes in the weeks ahead.

Thousands of people across Wales are missing out on financial support they're entitled to, and a single phone call could change that.

Welsh Government funding of £2.1m will see dedicated support made available to help SMEs across Wales adopt artificial intelligence (AI) and maximise the benefits of its potential.

• Nearly 6 in 10 (57%) say suspicious calls are getting more frequent, receiving 8 a month on average⁽¹⁾
• Impersonation scams account for 17 per cent of all scams reported at Nationwide during 2024 and 2025, with those aged 65-plus disproportionately affected (55%)⁽²⁾
• New Call Checker feature confirms callers are speaking to Nationwide and builds on its existing Scam Checker service, used by 100k people, preventing £300k a month
• Just under 3 in 10 (28%) have received a scam call, rising to 44 per cent of those aged 25-34
• Self-confidence low as 28 per cent aren’t confident spotting a genuine call from their bank or building society
• 25% of younger people (25-34) would call back an unknown number – a risky move scammers rely on

The M6 through Cumbria has reopened 13 hours earlier than planned after the successful installation of a 4,200-tonne railway bridge over the motorway this weekend.

Lancashire County Council has responded to the new Local Highway Maintenance Ratings published by the Department for Transport on Sunday 11 January 2026.

As we head into the weekend and a further yellow weather warning for snow and ice lasting into at least Sunday, we reiterate the advice to follow Police Scotland and Traffic Scotland guidance around travel.

The leader of the council has expressed his delight at a new study which shows Dudley is one of the most popular town destinations nationally for British house movers.

Waste (green bins) and recycling (blue and purple bins) scheduled for collection on week beginning 12 January 2026 will be carried out on their scheduled day, depending on weather conditions.

Passengers urged to check before travelling on Friday 9 January as Network Rail and Transport for Wales teams continue to work around the clock to clear lines, inspect infrastructure and restore services safely following the storm.

Passengers urged to check before travelling on Friday 9 January as Network Rail and Transport for Wales teams continue to work around the clock to clear lines, inspect infrastructure and restore services safely following the storm.