Customer News

The expansion features two new chapters in Enzo's story, along with additional content for Free Ride mode.

The expansion features two new chapters in Enzo's story, along with additional content for Free Ride mode.

The expansion features two new chapters in Enzo's story, along with additional content for Free Ride mode.

Network Rail, Great Western Railway (GWR) and the Farnborough community came together to commemorate a year since Farnborough North station became step free, coupled with the closure of one of the country’s most dangerous level crossings.

As E.ON Next works to make new energy work for everyone, our partnership with Nottingham Forest is helping a new generation build the teamwork and leadership qualities vital in the jobs, industries and communities of the future

One of the South West’s busiest stations has been transformed by a £2.7m investment – enhancing customer flow and accessibility.

One of the South West’s busiest stations has been transformed by a £2.7m investment – enhancing customer flow and accessibility.

On behalf of the Sikh community of Leeds, we wish to express our deep sorrow and condolences following the tragic murder in Southampton. Our thoughts and prayers are with Henry Nowak's family and friends, and all those affected by this heart-breaking incident.

A new strategy that will support young and adult carers has been launched by East Ayrshire Health and Social Care Partnership and East Ayrshire Carers' Centre during Carers' Week 2026.

Network Rail is marking World Environment Day by introducing a flock of sheep to help restore and protect land in Perth in a bah-rilliant boost for biodiversity.

• Package of cost of living support in place for residents who are struggling financially
• Includes services offered by Reading's four new Family Hubs, local Community Centres and through Council funding to community and voluntary organisations
• New Crisis Payment and Housing Payment schemes also open for applications

Network Rail, East Midlands Railway and the Friends of Beeston Station demonstrated strong partnership working to benefit Beeston station with a community volunteer day.

Customers travelling to and from Tackley station are being advised to plan ahead this summer, as improvement work gets underway to make the station fully accessible for the first time in its history.

Transport for Wales (TfW) is entering the final stages of preparation ahead of the introduction of its first brand‑new tram‑trains on Pontypridd to Cardiff Bay services this summer. 

From local communities to global ecosystems, our practical projects are delivering measurable environmental impact across the places people live, work and play

• Back-up train detection system to prevent delays and keep trains moving in disruption
• UK’s largest third rail power substation replaced and train cameras fitted

A shop owner has been jailed after Trading Standards officers uncovered an illegal tobacco and vape operation in St Annes.

Rail passengers in the North West have been warned to plan ahead this weekend as upgrade work continues.

LNER has revealed further details of its special service to mark the start of Harry Styles’ UK concerts. Named the ‘Together, Together’ Train, it aims to treat people with kindness by raising funds for numerous charities across the LNER route. The train will depart Edinburgh Waverley at 08:30, bound for London King’s Cross on Friday 12 June 2026. 

Ayrshire is in a strong position to sustain long-term digital growth, economic resilience and competitiveness thanks to their participation in the 5G Innovation Project.

On World Environment Day (Friday 5 June), train operators and Network Rail are setting out how they are helping to make the UK a world leader in clean, green rail travel by reducing emissions, improving air quality, and protecting biodiversity across the network.