Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Hot off the press! £210,000 to boost journalism across Wales
Projects designed to support and sustain Wales' journalism sector have been awarded funding.
First Minister announces £2m for Ely & Caerau Children’s Centre
Ely & Caerau Children’s Centre is set to be transformed by nearly £2m of Welsh Government funding to improve facilities and increase childcare provision for local families.
Luton Airport Earns Park Mark Plus Award
The airport has gone above and beyond in their safety provisions, earning them the accreditation
Mayor Woodley: Why we'll work with the government to lift children out of poverty
A statement on the government's new child poverty strategy.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
First Minister welcomes political leaders to Wales to celebrate creative industries
The First Minister Eluned Morgan welcomed political leaders to Wales today for the British-Irish Council, to discuss unlocking the potential of the creative industries.
Check before you travel as Great Western Railway starts new winter timetable from Sunday 14 December
Customers also urged to plan ahead and book in advance for best Christmas fares
Enjoy festive, fun events across Lancashire in the run up to Christmas
Meeting Santa Claus, painting ceramic stockings, fun craft activities, picking out artisan gifts and enjoying Christmas carols and brass bands are just some of the fun, festive activities on offer in the run up to Christmas Day.
Dad's heartfelt book on hope and grief now helping children across the country
A dad who has written a book about bereavement to help his daughter deal with the loss of her mum has spoken of his surprise after being asked to do a live read of his work to thousands of schoolchildren across the country.
Hello Future’s 'Breaking the Mould' project shortlisted for national Diversity & Inclusion Award.
Hello Future and the University of Cumbria are proud to announce that the Breaking the Mould project was shortlisted for the Diversity & Inclusion Award at the National Men and Boys Awards 2025.
Poppy Appeal organiser who raised almost £500,000 awarded Islington’s top honour
Islington’s highest honour – the Freedom of the Borough – has been awarded to a former serviceman whose tireless voluntary work has raised nearly half a million pounds from the people of Islington for the Poppy Appeal.
Additional safety and support available across the rail network this festive season
Transport for Wales (TfW) and British Transport Police (BTP) are working together to step up safety and customer support across the rail network this festive season, with the return of Operation Genesis and Garland.
Inside The Control Room: The LNER Team Geared Up And Ready For Timetable Transformation
There are just days to go until the biggest uplift in rail services in more than a decade on the East Coast Main Line. On 14 December 2025 the new timetable will see LNER introduce nearly 10,000 new services per year and more than 60,000 extra seats across the route each week.
Inside The Control Room: The LNER Team Geared Up And Ready For Timetable Transformation
There are just days to go until the biggest uplift in rail services in more than a decade on the East Coast Main Line. On 14 December 2025 the new timetable will see LNER introduce nearly 10,000 new services per year and more than 60,000 extra seats across the route each week.
Inside The Control Room: The LNER Team Geared Up And Ready For Timetable Transformation
There are just days to go until the biggest uplift in rail services in more than a decade on the East Coast Main Line. On 14 December 2025 the new timetable will see LNER introduce nearly 10,000 new services per year and more than 60,000 extra seats across the route each week.
Inside The Control Room: The LNER Team Geared Up And Ready For Timetable Transformation
There are just days to go until the biggest uplift in rail services in more than a decade on the East Coast Main Line. On 14 December 2025 the new timetable will see LNER introduce nearly 10,000 new services per year and more than 60,000 extra seats across the route each week.
Festive warning over e-scooters
Moray Council’s Trading Standards team is urging consumers to think carefully before buying e-scooters as a Christmas gift this year.