Customer News

New figures show that punctuality and overall satisfaction has risen for passengers across Wales.

The Transpennine Route Upgrade (TRU) is marking National Apprenticeship Week 2026 (9-15 February) by celebrating the impact being made by its investment in local skills, careers and talent.

The Welsh Government has announced more than 100,000 apprenticeships have been created this Senedd term.

A programme to help support Welsh-speaking teachers to become secondary school teachers in Wales is now open for applications until 22 February 2026.

To mark National Apprenticeship Week 2026 (9–15 February), Network Rail is celebrating the apprentices developing the skills needed to maintain, improve and future-proof Britain’s railway.

• HS2 launches apprentice and graduate recruitment campaign during National Apprenticeship Week 2026 with 50 new jobs
• 34 apprenticeships and 16 graduate roles now open for applications
• The new cohort of trainees will join HS2 Ltd and its construction partners

This week, during Welsh Charities Week, the Welsh Government is celebrating the charities and volunteers who help hold communities together across Wales. Every day, they provide practical help, create connections and offer support when it is needed most.

A 6-year-old boy who cannot communicate verbally made a new friend by pointing at symbols on a colourful board in his local park.

• Council will again direct additional funds for social care in its proposed budget
• £4.7 million extra proposed for Adult Social Care and £3.8 million extra for Children's Services due to rising demand and cost pressures
• Cost of caring for vulnerable children and adults accounts for more than 70% of the Council's proposed net service expenditure

Statement on behalf of Cllr Stephen Atkinson, Leader of Lancashire County Council.

The Lancashire Combined County Authority (LCCA) is celebrating a series of major milestones as it continues to fight for investment and opportunities across the county.

A complete lineup of modes, editions, courses, and features arrives on Nintendo’s newest platform

Transport for Wales (TfW) welcomes fans back to the capital for what is set to be another extraordinary year of high-profile events and is working with industry partners to ensure all fans get to and from the game safely.

Network Rail engineers will begin £4m worth of vital upgrades across the Inverclyde line tomorrow (Saturday 7 February).

Commenting on the trial of six individuals charged in relation to an incident at Elbit Systems in August 2024, which concluded on Wednesday (4 February).

A complete lineup of modes, editions, courses, and features arrives on Nintendo’s newest platform

• No EMR services will run North of Sheffield between Saturday 14 and Sunday 22 February 
• Customers can still travel to Manchester but journeys will look different and take longer 
• EMR customers advised to travel via Chesterfield where a rail replacement bus will take them to Manchester 

Leeds Storytelling Festival will return from Saturday 14 February to Sunday 8 March, bringing a citywide celebration of stories especially for children and families.