Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Wales leading the way – profit removed from children's homes, fostering and secure accommodation from 1 April
In less than a month, new providers of children's homes, fostering services and secure accommodation will no longer be able to make a profit in Wales — making it the first nation in the UK to take this landmark step.
Funding boost to build tomorrow's cyber security workforce
Over £740,000 of Welsh Government Tech Valleys funding will help inspire thousands more children across Southeast Wales to explore cyber security careers.
Moray Council Libraries announce new opening hours
Moray Council has announced updated opening hours across its library network from 30 March 2026, supporting a more sustainable service for local communities.
Weekend engineering works to improve journeys on the Essex Thameside line
Network Rail will be carrying out essential maintenance on the Essex Thameside line over several weekends in April and May 2026 to keep the railway safe, reliable, and comfortable for passengers.
Drones delivering range of benefits and keeping trains moving
Network Rail is strengthening its ability to respond quickly and safely to incidents across its East Midlands route thanks to the growing use of drones.
HS2 engineers launch 1,620 tonne bridge over the Grand Union Canal
- Timelapse footage shows how engineers slid the Longhole viaduct into position – https://vimeo.com/1171760570/0eab367417?share=copy&fl=sv&fe=ci
- B-roll footage shows the bridge in place over the Grand Union Canal - https://vimeo.com/1171761194/78b97148da?share=copy&fl=sv&fe=ci
- Download images of the Longhole viaduct which crosses the Grand Union Canal and Ridgeway Lane in Ufton, Warwickshire – https://visual-library.hs2.org.uk/s/bjczb7q37tfg89fjmrggr54
- Works complete ahead of schedule, in time for the start of the canal boating season
When We Give, We Gain: Supporting International Women’s Day 2026 through sport and spirit
From grassroots clubs to national triumphs, our sustained backing
and bold partnerships are helping turn ambition into opportunity
Council highlights work to reduce empty homes during National Empty Homes Week
As National Empty Homes Week (9-15 March) begins, Forest of Dean District Council is highlighting the ongoing work to bring long‑term empty properties back into use and help increase the supply of much‑needed homes across the district.
£300k Council Refurbishment for Whitley Wood Pavilion
The major refurbishment of Whitley Wood Pavilion by the Council is now complete, creating a high‑quality home for local sport and neighbourhood activities for many years to come.
Essential track renewals to improve journeys between Newport and Cardiff
The railway between Newport and Cardiff Central will close from late on Friday 20 March, and remain closed throughout the weekend, while Network Rail completes vital upgrades to the South Wales Main Line, with buses replacing trains.
Key information and dates ahead of 2026 Leeds City Council election
Important details released for May 7 election including Monday 20 April deadline for registering to vote
Stop throwing money in the bin
Thousands of tonnes of perfectly good food are being thrown away in West Oxfordshire every year, much of it unopened, untouched and still safe to eat.
University of Cumbria leads new national research to reduce restrictive practices in eating disorder care for children and young people
A £1.1 million research project has been launched to better understand and reduce the use of restrictive practices in the care of children and young people with eating disorders across NHS settings in England.
LNER reveals the best destinations for outdoor adventures this spring
New research from LNER reveals that Dundee, Aberdeen, Edinburgh, and Lincoln are among the most inspiring destinations for a spring day out by train.
Plan Ahead: EMR warns of extremely busy services this Sunday due to major engineering works
- EMR services to and from London St Pancras are expected to be extremely busy this Sunday due to engineering works on the East Coast Main Line.
- Customers who would normally travel with LNER are being strongly advised to follow the alternative arrangements, rather than travelling via EMR services.
- Customers should carefully consider any Intercity journeys over this weekend and understand that EMR's normal experience will look and feel very different - despite strong preparations.
Harley Street BID celebrates International Women’s Day with business community
The Harley Street Business Improvement District brought members of its business community together for its annual International Women’s Day breakfast, held this year at the Energy Institute
Funded building condition surveys offered to traditional properties in Forres Conservation Area
Owners of traditional properties in the Forres Conservation Area are being invited to register their interest in a funded Building Health Check survey as part of the Forres Conservation and Heritage Scheme (FCHS).
New group to bring together organisations in Wales’ growing defence sector
Welsh businesses, universities and colleges can now access new opportunities in the growing defence sector through Wales Regional Defence and Security Cluster, which was launched today (9 March).
ABS and HD Hyundai to Advance Nuclear-Powered Electric Propulsion Systems for Container Ships
BIOCAPTIVA secures £1.58M to transform how blood samples are prepared for liquid biopsy
University of Edinburgh spin-out BIOCAPTIVA has raised £1.58 million in a new funding round and launched its first product in the US.
Four new Family Hubs to open in Reading
- Four existing sites chosen as new Family Hubs, bringing a range of services together under one roof
- Part of the Government's Best Start in Life strategy
- Sites open on Thursday 19 March, with services available Monday to Friday, 8am to 6pm