Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Free parking in town centres on Saturday
It’s expected to be the busiest shopping day of the year on Saturday – and Christmas shoppers will be able to park for free in town centres across the borough.
Video: The rail freight teams working behind the scenes to deliver Christmas across Wales and Borders route
If Network Rail did Christmas adverts, this would be ours. Join us for a festive look behind the scenes at Wentloog, where rail freight helps keep shelves stocked, supports Welsh industry and cuts congestion at the busiest time of year.
With one week to go before Christmas, passengers are reminded to plan their journeys as improvement work means changes to trains on some major routes.
As the one-week countdown to Christmas begins, rail passengers are being reminded to plan their journeys over the festive period, as works taking place will result in significant changes to services in some areas.
West Oxfordshire backs bold new plan to improve bin collections and other waste services
West Oxfordshire District Council is backing a new programme to build on the strong foundation of services that residents already receive, ensuring we keep pace with changing needs and take waste and environmental services in Oxfordshire to the next level. The aim is simple: collaborate with other councils to improve services for residents and businesses, reduce environmental impact, and make every taxpayer’s pound go further.
Allied Universal Hiring Security Professionals to Work at World’s Largest Industrial Park in Reno
With one week to go before Christmas, passengers are reminded to plan their journeys as improvement work means changes to trains on some major routes
As the one-week countdown to Christmas begins, rail passengers are being reminded to plan their journeys over the festive period, as works taking place will result in significant changes to services in some areas.
Digital Pay As You Go: More than 500 people sign up to ticket trial and there is still time to take part
- More than 500 customers have signed up to the Digital Pay As You Go trial with EMR
- Trial runs between Leicester, Derby and Nottingham
- Using GPS-based technology, the system tracks journeys via mobile and automatically charges the best-value fare
One month to go: Edinburgh-Fife rail upgrades begin soon
Rail passengers travelling between Edinburgh and Fife are being reminded to plan ahead for journeys next month as essential engineering work will close part of the line.
Legend Lenny returning to hometown with new show
Sir Lenny Henry is returning to his hometown with a new show next year – with tickets available just in time for Christmas.
Beyond outstanding: Hackney’s new education priorities focus on equity and inclusion for all children
A new Education Strategic Plan outlines the priorities for the next three years
Essential safety works scheduled for Conwy Tunnel
The westbound A55 Conwy tunnel will close from the 10th to the 19th January for essential road safety works
Malton station shines bright with festive creations from local pupils
Malton station has been given a festive makeover this December, thanks to the creativity of pupils from St Mary’s Catholic Primary School in Malton.
Exeter St Davids passengers advised lifts will be out of service from next month as refurbishment takes place
Passengers using Exeter St Davids station are being warned there will be no lifts between platforms from next month owing to a major refurbishment project.
North East Ambulance Service urges the public to stay safe and celebrate responsibly ahead of Black Eye Friday
Experts warn Christmas traffic will be at its busiest in 48 hours
Data reveals the afternoon of Friday 19th December will be the peak time people are driving home for Christmas - plus how to prepare
One week to go... Passengers urged to plan ahead before major Milton Keynes railway upgrade
Rail passengers have been urged to plan their journeys ahead of a major programme of improvement work near Milton Keynes.
Planning application submitted for Grant Lodge refurbishment
Moray Council has submitted a planning application for the regeneration of Grant Lodge, marking a significant milestone in the delivery of the Cultural Quarter as part of the Moray Growth Deal.
Independent review backs Automatic Voter Registration in Wales
Trial pilots across Wales have successfully registered over 16,000 new voters automatically, an independent evaluation has found, paving the way for a more accessible democracy.
Armed Forces Support Network ‘HIVE’ event brings community together
Over 90 Armed Forces veterans, serving personnel and family members recently attended the first Armed Forces Support Network 'HIVE’ community event at Bream Sports Club, bringing together vital services and support for the community across the Forest of Dean.
Siemens Volunteers Complete Goole Primary School Playground Makeover
• Siemens Mobility volunteers complete a makeover at Kingsway Primary School in Goole
• Outdoor learning and play space created to inspire learning and promote wellbeing
• Project reinforces Siemens Mobility’s commitment to local community and STEM engagement
Latest six-monthly social worker report available
We’ve published our latest six-monthly survey report on Scotland’s social work workforce. The report provides detail on the number of filled and vacant social worker and senior social worker posts in local authorities in June 2025.