Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
More than two million cheaper bus journeys taken by young people thanks to £1 scheme
More than two million bus journeys have been taken by young people across Wales since the introduction of the £1 bus fare scheme in September last year.
£80m to fund work on hundreds of coal tips across Wales
A new multiyear grant scheme will enable vital maintenance works on over 400 former coal tip sites across Wales thanks to over £80 million of funding.
Leeds renews cycling's French connection with Grand Départ host city role
The international sporting spotlight is set to shine on Leeds once again following its confirmation as a host location for the Grand Départ of 2027’s Tour de France Femmes avec Zwift.
Geraint Thomas named Wales’ Cycling Ambassador for 2027 Tour De France
Today sees the announcement of the outline route and start and finish locations of the 2027 Tour De France, when Wales will host the world’s most prestigious cycling race for the first time.
Geraint Thomas named Wales’ Cycling Ambassador for 2027 Tour De France
Today sees the announcement of the outline route and start and finish locations of the 2027 Tour De France, when Wales will host the world’s most prestigious cycling race for the first time.
World class cyclists heading to Lancashire for Tour de France 2027
Lancashire will take centre stage in one of the world's biggest sporting events, the Tour de France 2027.
Just over a week left to take part in the 2026-27 budget consultation
People have just over a week left to have their say and help shape future decisions in Dudley Council’s updated 2026-27 budget consultation.
Rail upgrades between Birmingham and London Marylebone this weekend
Passengers travelling between Birmingham Moor Street and London Marylebone this weekend are being advised of journey changes while engineering upgrades take place.
Buses replace trains between Brockenhurst and Lymington Pier this weekend for emergency engineering work
- Emergency engineering work will repair a minor landslip in the Lymington area on Saturday 17 and Sunday 18 January
- Repair work has been brought forward following heavy rain and the effects of Storm Goretti
- Passengers are advised to check before travelling and allow extra time to complete their journeys
Shefford Sports Club demonstrates the community power of Greener Game savings
With monthly electricity costs reaching more than £2,500, the club knew that without change, everyday operations and the community programmes they support could be at risk.
Sign up for this month’s e-billing prize draw
Borough residents who sign up to receive their council tax bill as an e-bill could win up to £500 this month.
First trains run across new £60m bridge as West Coast Main Line reopens
Rail passengers are being thanked for their patience as the West Coast Main Line fully reopened today with the completion of multiple journey improving projects carried out since the start of 2026.
José Davila: Why flexibility matters to the future of our energy system
As the UK moves towards a clean system, flexibility will play a defining role in keeping costs down, integrating renewables and ensuring the system works for consumers. New collaborative research from Energy Systems Nexus highlights why unlocking flexibility is no longer optional — and why action is needed now.
Major upgrades to Colne bus station set to begin next week
Improvements to Colne bus station will get underway next week, marking the first phase of a major scheme to upgrade facilities and improve access for passengers.
Residents’ Stellar Efforts Help Drive Up Food Waste and Recycling Tonnages
- Campaign encouraged residents to recycle more food waste
- December saw a 19% increase in food waste collected and a reduction in general waste
- Residents urged to keep recycling food, with free caddies and food waste bins available
Parent Club ‘School Attendance Campaign' - Additional Resources
New case studies, videos and social content now available.
This weekend: Work to electrify railway between Haymarket-Dalmeny
Nine days of major engineering work begins this weekend to prepare the railway in Fife and connecting routes for future electrification.
New artwork unveiled at Sheffield station that explores travelling with a hidden disability
- EMR and the ArtWorks Together Festival have teamed up to unveil a new piece of artwork
- Artwork explores the theme of travelling from a neurodivergent perspective
New £5m fund as council makes it happen for residents
A new £5 million fund is set to accelerate progress on Islington residents’ most important priorities, as part of the council’s 2026/27 budget proposals.
Behind the scenes at Balgray as new station footbridge and lifts installed
A new £18.3m train station in East Renfrewshire is a step closer to opening after engineers successfully installed its footbridge and lifts this week.