Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Why grid flexibility is one of the most cost-effective policies you’ve not met yet
Electricity networks are hitting capacity limits, and the cost of reinforcing them shows up on everyone’s bills. Flexibility – putting batteries in homes in constrained areas – can unlock spare capacity faster and cheaper than just building new infrastructure
First Bus increases frequency connecting villages to York city centre
- Changes come into effect on Sunday 31 May
- Service 10 between Poppleton and Stamford Bridge to run every 30 minutes
- Service 11 between Bishopthorpe and Heworth/Ashley Park to double trips to twice an hour
Reading’s new Central Library opens in June
- New Location New Chapter
- Large modern library to open in just over five weeks
MAY HALF-TERM: Vital upgrades continue on the Portsmouth Direct Line
Network Rail and South Western Railway (SWR) are continuing their investment in the Portsmouth Direct Line with the next phase of signalling and track upgrades taking place from Monday 25 May to Friday 29 May.
High-tech HS2 train depot and control centre deal provides jobs boost for Birmingham
- Download images showing how the high-tech Rolling Stock Depot and Network Integrated Control Centre will look once complete, what the site looks like now, and recent drone footage of the site at Washwood Heath, Birmingham.
- Around a thousand permanent jobs expected to be created at the depot and land freed up for development around the edges of the 70-hectare brown-field site. Plus around 500 construction jobs during the build of the facility.
- Contract award comes as HS2 undergoes a comprehensive reset to ensure the project is delivered efficiently and to the lowest reasonable cost.
Leader outlines commitment to “Making it Happen” for Islington
The Leader of the Council has set out her pledge to “Making it Happen” for Islington, following yesterday’s (Thursday, 7 May) local election results.
In the election, the Islington Labour Party – led by Cllr Una O’Halloran – won an overall majority of 32 seats, with the Islington Green Party forming the opposition with 19 seats.
Today, Cllr O’Halloran, who remains Leader of the Council, has outlined her commitment to building a safer, fairer, more inclusive borough.
Islington Council’s local election results
Voters across Islington have elected all 51 councillors, following the local elections on Thursday, 7 May.
Regional results for Carrick, Cumnock and Doon Valley constituency 2026
Eddie Fraser, Constituency Returning Officer for the Carrick, Cumnock and Doon Valley constituency, announced the results of the Regional vote.
Regional results for Kilmarnock and Irvine Valley constituency 2026
Eddie Fraser, Constituency Returning Officer for the Kilmarnock and Irvine Valley constituency, announced the results of the Regional vote.
Innovative Severn Tunnel upgrade to transform key rail link between South Wales and England
Passengers are advised to plan ahead as Network Rail carry out major upgrade in the Severn Tunnel and Bristol area, with replacement buses and diversionary routes in place to keep people moving from late May to early June.
Zoë Garbett is the new Mayor of Hackney
The Green Party candidate is elected with 46.9% of the vote.
Update on Sportsfield level crossing emergency closure
Network Rail is continuing to carry out a range of safety, monitoring and education work during the emergency closure of Sportsfield level crossing at Featherstone, following a sustained period of serious safety concerns.
Scottish Parliament election results - Carrick, Cumnock and Doon Valley constituency 2026
Katie Hagmann of the Scottish National Party has been announced as MSP for the Carrick, Cumnock and Doon Valley constituency on Friday 8 May 2026.
Scottish Parliament election results - Kilmarnock and Irvine Valley constituency 2026
Alan Brown of the Scottish National Party has been announced as MSP for the Kilmarnock and Irvine Valley constituency on Friday 8 May 2026.
VIDEO: New footbridge lifted into place at Hither Green station in preparation for an accessible future
A major milestone towards improving the accessibility of Hither Green station for Southeastern passengers has been achieved.
Best train service for Newquay since the 1960s is almost here
A new Mid Cornwall Metro service will see the near doubling of trains on the Par-Newquay branch line.
Update on Menai Suspension Bridge Work
The second phase of work on the Menai Suspension Bridge is progressing following the installation of the scaffold under the bridge known as the Aerotruss.
NHS England Chief Executive visits North East Ambulance Service following outstanding performance for patients
North East Ambulance Service (NEAS) welcomed NHS England Chief Executive Sir Jim Mackey to the region this week following a month of outstanding performance that saw patients receive faster, more timely care than ever before.
Stagecoach Merseyside Secures Accredited Status in Liverpool City Region Fair Employment Charter
Stagecoach Merseyside has strengthened its position as one of the region’s leading fair employment organisations after being officially awarded Accredited Member status of the Liverpool City Region Fair Employment Charter.