Customer News

A historic collection of never-before-seen sheet music and a space to host concerts and events has been unveiled at Burnley Central library.

A drone is to be deployed by Dudley Council to tackle the use of illegal off-road motorbikes across the borough.

The Welsh Government is setting out its ambition for Wales to be a ‘Carer Aware’ nation – where unpaid carers are recognised earlier and treated as partners in the planning for the person they care for.

Wales will join all UK nations in taking part in the National Year of Reading 2026, to inspire people to have a lifelong love of reading.

• EMR release final chapter of its Aurora documentary 
• Chapter features frontline staff training to work the new trains 
• Five Aurora units are now in service at various times throughout the week

Major improvement work on the East Coast Main Line will affect passenger services across four weekends in March.

• YouGov data shows customer trust in Southeastern has reached its highest ever level
• Comes as the integrated railway delivers continued strong performance, more services, fleet improvements and more advance fares
• Improvements demonstrate the benefit of rail reform ahead of Great British Railways

The first residents have begun moving into Silvertown, marking a major milestone for one of the UK’s most ambitious low-carbon regeneration projects. Over the coming months the first 100 customers will take up residence in their new homes, bringing our pioneering energy network – the UK’s first – into everyday use. 

Forest of Dean District Council has launched a pioneering LGBTQIA+ Community Climate Action Plan (CCAP) - the first of its kind in the district - developed in close partnership with residents, community leaders and local organisations.

Creative Director Jonathan Anderson has collaborated with Amgueddfa Cymru on a landmark exhibition celebrating the work of the artist Gwen John (1876–1939) on the 150^th anniversary of her birth.

Work will get underway this week on a £440,000 project that will make it easier for passengers to access Dunkeld & Birnam station as well as popular walking routes in the area.

Landmark legislation to reform the way local bus services are planned and delivered in Wales has today received Royal Assent, becoming law.

The Scottish Government has launched a new Net Zero campaign to inspire action across Scotland. Scotland is in a climate emergency, and we are all experiencing the consequences: extreme weather events such as storms, floods and wildfires are affecting our communities and homes.

The first STEM Starts Centre in Moray has officially opened its doors in Elgin today, marking a major milestone for the £4.8 million Early Years STEM (EY STEM) project, part of the Moray Growth Deal. 

Passengers are being encouraged to check before travelling as weekend engineering work in March will affect all routes and services to/from London Liverpool Street.

A powerful new exhibition celebrating the diversity, pride and community spirit of Middlesbrough’s football supporters has been unveiled at the town’s train station. 

Leeds City Council is holding its first Antisemitism awareness week for employees and partners in the city.

Moray residents are being encouraged to order their garden waste permits by 6 March 2026. 

The University of Cumbria has announced the launch of new forward-thinking tourism and visitor economy programmes, designed to equip students with real-world experience, paid industry placements, and a deep understanding of place-based learning in one of the UK’s most significant tourism destinations.

Press release issued on behalf of Leeds Sports Awards

The Deputy First Minister with responsibility for Climate Change and Rural Affairs, Huw Irranca-Davies, launches Fix it February at a pop-up repair café in Cardiff.