Customer News

The First Minister will convene a Wales Climate Change and Resilience Summit this morning [Thursday 22nd October], bringing key partners together to develop future actions in the wake of the wildfires which hit Wales this summer. 

Customers are being asked to check before they travel in Devon and Cornwall on Friday as Storm Austen brings high winds to the South West.

West Oxfordshire District Council has approved a £3.5 million investment in its waste and environmental services fleet to replace ageing vehicles, improve reliability and reduce carbon emissions. 

Hundreds of arrests linked to organised immigration crime have been made during a two-week, multi-agency operation.

Pembrokeshire County Council (PCC) Housing Services, in conjunction with its housing partners has recently completed a review of the Choice Homes @ Pembrokeshire Housing Allocation Policy.

Findochty Primary School is celebrating after once again achieving Gold status in the Reading Schools accreditation programme. 

Following the partial collapse of Garmouth Viaduct, Moray Council has been progressing plans to safely remove the collapsed sections from the river.

Customers are being asked to check before they travel in Devon and Cornwall on Friday as Storm Austen brings high winds to the South West.

Provost Claire Leitch and Councillor Sally Cogley visited Galston couple Maureen and Campbell Gilmour recently to congratulate them on 60 years of marriage.

• David Horne appointed as Integrated Chief Customer and Commercial Officer (ICCCO), bringing customer insight and commercial leadership together ahead of Great British Railways (GBR).
• The new role will put customers at the heart of decisions and lead a single customer and commercial strategy for the railway.

Robina Laing has been celebrating her centenary in Fenwick.

Railway teams across the North West are targeting priority sites to prevent weather-related delays to passengers this winter.

Passengers will be able to travel across the majority of Scotland’s railway this festive season, while engineers carry out important work at key locations to make journeys more reliable. 

A major package of improvement work on back-to-back terraced homes – part of wider efforts to make the Holbeck area of Leeds a healthier, greener and better-connected place to live – has reached a key milestone.

Intercity operator launched its annual social value report.

Introducing the winners of the Innovation and Digital Summit Awards 2026

Leeds City Council’s Vision Zero campaign is urging motorists and pedestrians to ‘be bright’ this October to help reduce the risk of deaths and serious injuries on the city’s roads.

Parc Gwyn Crematorium has been awarded an "Outstanding" rating following its three-yearly inspection by the Federation of Burial and Cremation Authorities (FBCA).

Leeds schoolchildren have elected a new Children’s Mayor of Leeds with a manifesto focusing on mental health support. 

Michelin-starred chef, farmer and restaurateur Tommy Banks joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, sharing the destinations that have shaped his approach to food, from discovering Singapore’s vibrant street-food culture to exploring Italy’s renowned wine regions and championing the ingredients grown on his doorstep in North Yorkshire.