Customer News

Avanti West Coast launches Together We Roll Photography Competition to celebrate local people and places.

Newquay has a second platform in operation for the first time in 38 years today (Tuesday 18 November) as trains return to the branch line after Network Rail’s engineering work.

Moray Council has achieved the lowest level of tenant rent arrears of any local authority in Scotland, according to a new report.

Moray Council has approved its updated Rent Management Policy, strengthening support for tenants while maintaining effective rent management.

Passengers travelling through Stoke-on-Trent station have been advised that the lifts are currently out-of-order following extreme weather.

Sorn Primary School has received the results of their recent inspection, published on Tuesday 18 November, by Education Scotland.

Network Rail has successfully delivered a £15m improvement project on the West Highland Line between Crianlarich and Fort William. 

Avanti West Coast set to begin last phase of works to redevelop Macclesfield station. 

USAA continues to set the standard for personalized, efficient and reliable service across the industry.

One of the most impressive and valuable areas of wetland in Scotland has been formally protected for nature.

Carlisle United have unveiled a touching new feature in its Memory Garden created by two graduate artists from the University of Cumbria's Institute of Education, Arts and Society. 

• 100+ counterfeit Labubu dolls removed from town centre shelves
• Christmas shoppers warned against buying cheap, possibly counterfeit and dangerous toys
• Advice for consumers ahead of the festive season

Annual NPCC APCC Partnership Summit 2025

A partnership offering rapid access to psychological services for ambulance staff has been shortlisted for a national award.

The Ramsgate-based truck stop run by Embassy Global Ltd has demonstrated the highest standards across their operations.

A large section of the railway south of Peterborough will be closed this weekend (22 and 23 November) to allow for further testing of digital signalling, passengers are reminded.

Ninety-eight percent of designated bathing waters in Wales met stringent compliance standards this year – with the vast majority achieving 'excellent' status.

NPCC Chair sets out the challenges facing policing in an ever-changing political and societal environment  

A West Oxfordshire family has moved into a specially adapted affordable bungalow, designed to support the independence of 17-year-old Jacob, who uses a wheelchair.

E.ON has been named Fertility Friendly Employer of the Year 2025 by Fertility Matters at Work, recognising our commitment to inclusive, holistic fertility support for colleagues.