Customer News

The leader of Leeds City Council has today issued a message of condolence and solidarity with the Jewish community following the horrifying events at Bondi Beach.

The Leader of Islington Council and the Chief Executive have condemned today’s (Sunday, 14 December) attack at a Hanukkah menorah lighting in Sydney, Australia.

Lancashire County Council's leader and the leader of the opposition have voiced their solidarity with all those affected by the Bondi Beach attack in Australia.

Please note the closure of the Garmouth Viaduct, on the NCN1 route, until further notice.

An improved train timetable across Wales starts today.

The rail industry has launched the biggest timetable change on the East Coast Main Line (ECML) in more than a decade today (Sunday 14 December), as part of a wider set of timetable changes across the network.

An Amber warning has been issued by the Met Office for South West Scotland from midnight  13 December until midnight today, 14 December.  The risk of flooding is not now as high as first expected but there will be some heavy bursts of rain at intervals throughout the day.

Rail passengers have been warned to expect disruption on Sunday in Cumbria and Lancashire as extreme weather is expected.

E.ON Next confirms its customers will get the full effect of the Government’s energy cuts from April.

The lives of six people have been remembered at Charing Cross station, 120 years to the day since part of the station’s roof collapsed, as Network Rail unveiled a commemorative plaque.

Cotswold District Council has confirmed that an election to fill the vacancy in The Rissingtons Ward will take place on Thursday 22 January 2026, following the resignation of Councillor Andrew Maclean due to a serious health diagnosis.

Rail passengers have been warned to check before travelling this weekend with extremely heavy rain expected.

A statement in response to concerns about the future of the venue.

With flu infections increasing and the Christmas holidays approaching, public health chiefs in Leeds are urging residents to get vaccinated now.

Work continues behind the scenes at Five Acres, with planning approval now granted for the external facilities at the site, including the 3G pitch and associated lighting. 

Cotswold District Council is inviting residents to have their say as it prepares its budget for 2026 – 2027. 

New ticket desk, improved seating, and retail facility complete latest improvements of Thames Valley station.

The biggest timetable change on the East Coast Main Line in more than a decade will bring significant economic benefits, generating millions of pounds for local economies. 

Working in partnership with National Grid, a once-in-a-generation scheme is underway to improve the landscape around the Dwyryd Estuary, in Snowdonia, by re-routing power cables underground.