Customer News

Passengers are being advised that the railway between Manchester Airport and Manchester Piccadilly is closed while engineers assess and repair major damage to overhead power wires caused during Storm Claudia.

Passengers and rugby fans travelling to Cardiff are being advised of a route closure on the rail network between Hereford and Newport due flooding caused by Storm Claudia

• Routes between London Paddington and Swansea via Bristol Parkway & London Paddington to Bristol Temple Meads via Swindon are currently closed owing to flooding, with severe disruption expected to last for the rest of today
• Passengers are advised not to attempt to travel on these routes
• Tickets dated for today will be accepted on services tomorrow (Saturday 15^th November) and Sunday

Wordsley’s Red House Glass Cone has been awarded a 2025 VisitEngland Best Told Story Accolade, recognising the outstanding quality of its visitor experience and storytelling.

Passengers at St Erth can now enjoy step-free access for the first time after a new footbridge with lifts was officially opened this morning (Fri 14^th November) by Rail Minister Lord Hendy.

A march through the streets of Kilmarnock to call out harassment, violence and abusive behaviour directed at women and girls, and to demand safer spaces for everyone, will take place later this month.

Top England Rugby League players tell E.ON how they are constantly celebrating the volunteers, players and communities driving the future of the sport

Today, his Majesty, King Charles has officially opened the South Wales Metro Depot in Taff’s Well.

The Mayor of Dudley helped to bury a time capsule in the grounds of Priory Hall to mark its 200^th anniversary.

Top England Rugby League players tell E.ON how they are constantly celebrating the volunteers, players and communities driving the future of the sport

• Southeastern has partnered with Solace Women’s Aid to pilot a scheme that delivers essential items from unclaimed lost property to women’s refuges.
• The initiative uses InPost lockers to ensure requested clothing and toys reach refuges quickly, securely and confidentially, reducing pressure on frontline staff.
• This trial run by the Rail Delivery Group to be expanded in the coming months.

An innovative Moray Council partnership project using recycled Christmas trees to protect sand dunes in Lossiemouth has won a top national honour at the COSLA Excellence Awards.

People across Aberdeen and the North-East will gain new opportunities to take part in Alzheimer’s and brain health research as Scottish Brain Sciences (SBS) opens its new clinical research centre at ONE BioHub.

Passengers across the West Midlands are being advised to check before travelling on the railway today (Friday) and Saturday.

A series of improvements are planned for the flagship Haverfordwest Glan-yr-Afon Library on Riverside, requiring the facility to be closed for two weeks next month.

Rail passengers in the North West have been urged to plan their journeys with Storm Claudia causing significant disruption around the region.

A consensus has emerged for the shape of Local Government Reorganisation in the area after five councils in Oxfordshire and West Berkshire have formally supported a proposal for two new, innovative, and locally accountable unitary authorities, aimed at addressing current inefficiencies, enhancing services, and saving millions in response to the government's call for reform of council structures.

Passengers are advised that there will be no services to/from Rotherham Central from this afternoon until tomorrow because of flood risk associated with Storm Claudia.

This year the Food and Fun school holiday enrichment programme is celebrating ten years of supporting tens of thousands of families during the summer holidays.