Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Hackney stands for welcome, safety, and inclusion as a Borough of Sanctuary
Hackney is officially recognised as a Borough of Sanctuary, affirming its commitment to offering safety and support to sanctuary seekers.
Kyiv memorial plinth to honour investigative journalist Gareth Jones
A memorial plinth will make its home in Kyiv to honour of Gareth Jones, the Welsh journalist from Barry who risked his life to expose the Holodomor famine which killed millions in Soviet Ukraine in the 1930s.
Update on new night-time flying application by Leeds Bradford Airport
Leeds City Council has today announced details of the process it will follow while dealing with an application from Leeds Bradford Airport relating to night-time flying.
Statement on military action in the Middle East
A message to Hackney residents from the Mayor of Hackney
A new five-year plan to help tackle homelessness and rough sleeping
- New plan to help prevent homelessness and rough sleeping set to be approved
- Focus includes early intervention and breaking the cycle of homelessness
- Strategy will significantly strengthen the Council’s already extensive work in this area
CFEU’s Emma Cathcart wins Female Pioneer of the Year at Public Sector Fraud Awards
The Assistant Director of the Counter Fraud and Enforcement Unit (CFEU) Emma Cathcart has been awarded Female Pioneer of the Year, at the Public Sector Counter Fraud awards in recognition of her outstanding leadership and innovative approach within local government.
Nationwide doubles down on green home improvements by extending 0% borrowing
- Nationwide doubling number of households who can benefit from 0% Green Additional Borrowing
- 10,000 customers can borrow up to £20,000 interest free to make energy-efficient home improvements
- Around £60m lent since the launch of 0% Green Additional Borrowing in 2023; average loan size of c£13k
- Comes as Nationwide joins the government’s new Green Home Finance Strategic Partnership
- Around £4.8m cashback given to customers through Nationwide’s Green Reward
Transport for Wales to trial new crowd management for final Six Nations fixture.
Transport for Wales (TfW) will trial a new post match crowd management approach for the upcoming Six Nations fixture aimed at improving the match day experience for fans and prepare for major works at Cardiff Central.
First Bus marks history with new services for future Lanarkshire travel
- Six new services across Lanarkshire
- Buses to begin operating on Sunday 29 March
- Launch marks 100 years of bus travel in the region
A more environmentally friendly, cleaner and healthier place for all
A more environmentally-friendly borough – with reduced pollution, more welcoming streets, and thriving biodiversity – is at the heart of a more equal Islington, and the council is working tirelessly to make it happen.
Hackney joins Dolly Parton's global book-gifting mission
A new partnership between Hackney Council, the Dollywood Foundation and People’s Postcode Lottery brings the global book-gifting programme to Hackney.
Progress on HS2’s Curzon Street station as new images are released
- View and embed a new video showing the latest progress as HS2 completes the last of 2,011 concrete piles that form a key part of the foundations for the transformative new Curzon Street station in central Birmingham
- Download the full set of new images showing the public spaces that will be built around the city-centre station.
- Download more new images of the piling work and images of what the station will look like when complete.
Robert and Nancy Gebbie celebrate Diamond Wedding Anniversary
Provost Claire Leitch and Councillor Jennifer Hogg visited Drongan couple Robert and Nancy Gebbie recently to congratulate them on 60 years of marriage.
SSSC Registered – a qualified workforce: Kerry’s story
We first shared Kerry’s story during Scottish Apprenticeship Week 2024. Now two years on, we catch up with Kerry to see how her career in social care has progressed. Kerry still works as a support worker at Voluntary Service Aberdeen (VSA) while working towards a BA (Hons) in Social Work.
Scottish Apprenticeship Week: The Lewis Hamilton story
Network Rail is celebrating the success of its apprentice programme this Scottish Apprenticeship Week, highlighting the journey of rising railway engineer Lewis Hamilton as he powers through his second year of training.
Accelerating growth in Grangemouth
£10 million investment to support the creation of new jobs and skills development.
Over 75,000 passengers travel with confidence with Transport for Wales Passenger Assist service.
Transport for Wales (TfW) has helped a record 75,339 passengers travel with confidence in 2024/25, people who may not have made the journey at all without the support of its Passenger Assist service.
Celebrating talent, innovation and opportunity at E.ON this National Careers Week
From award-winning apprenticeships to data-driven innovation, Areeba and Ellie are building the skills that will help drive the UK’s clean energy transition.
Innovative collaboration launched to tackle empty homes in Moray
Moray Council has launched an innovative collaboration to help tackle the problem of long-term empty homes across Moray.
PRICE ALERT: E.ON Next doubles what customers can save compared to the Energy Price Cap
- Households are set to save a further £50 on the average energy bill through the Next Pledge tariff
- E.ON Next customers can now save £100 compared to the new price cap (for Apr-Jun 2026), based on average annual consumption
- Move aims to give customers more confidence amid a volatile wholesale market
Prestigious Leeds Award presented to the ‘father of the Irish community’
Tom McLoughlin MBE, the man described as the ‘father of the Irish Community in Leeds' has been presented with one of the city’s top awards by Leeds City Council.