Customer News

The lives of six people have been remembered at Charing Cross station, 120 years to the day since part of the station’s roof collapsed, as Network Rail unveiled a commemorative plaque.

Cotswold District Council has confirmed that an election to fill the vacancy in The Rissingtons Ward will take place on Thursday 22 January 2026, following the resignation of Councillor Andrew Maclean due to a serious health diagnosis.

Rail passengers have been warned to check before travelling this weekend with extremely heavy rain expected.

A statement in response to concerns about the future of the venue.

With flu infections increasing and the Christmas holidays approaching, public health chiefs in Leeds are urging residents to get vaccinated now.

Work continues behind the scenes at Five Acres, with planning approval now granted for the external facilities at the site, including the 3G pitch and associated lighting. 

Cotswold District Council is inviting residents to have their say as it prepares its budget for 2026 – 2027. 

New ticket desk, improved seating, and retail facility complete latest improvements of Thames Valley station.

The biggest timetable change on the East Coast Main Line in more than a decade will bring significant economic benefits, generating millions of pounds for local economies. 

Working in partnership with National Grid, a once-in-a-generation scheme is underway to improve the landscape around the Dwyryd Estuary, in Snowdonia, by re-routing power cables underground.

We’re consulting on changes to our Fitness to Practise Rules to make them work more effectively and improve some areas.

More than £41m extra will be invested into general practice this year as part of a deal struck between the Welsh Government and GPs.

TransPennine Express (TPE) brought a sprinkle of festive magic to Manchester Airport station this week, as Santa’s grotto arrived to delight pupils from Peel Hall Primary Academy in Wythenshawe.

The festive season can be a joyful time, but for many working in social work, social care and children and young people services it can also mean time away from loved ones to provide care and support for others. This can feel isolating and emotionally demanding.

The Counter Fraud and Enforcement Unit (CFEU) has been shortlisted for two categories in the Public Sector Counter Fraud Awards, recognising the team’s exceptional work in fraud investigation. 

Plans to bring Eton College to the borough will go ahead – and the move has been hailed as a “big vote of confidence in Dudley” by the council’s leader.

Moray Council is calling on residents to help shape the future of local libraries by sharing their views on proposed new opening hours. This follows the recent approval of a tiered operating model designed to make library services more sustainable and responsive to community needs.

Walkers, cyclists, motorists and horse riders are advised of timetable changes affecting level crossings through a Lincolnshire village.

As we approach the festive season, it’s important to take a moment to think about those in our communities who give so much of themselves to care for others.