Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Nationwide installs defibrillators and bleed control kits at all 605 branches to support British highstreets
- Nationwide is the first banking provider to roll out public access defibrillators and bleed control kits across all branches1 - with Virgin Money branches to follow, as it becomes Britain’s biggest branch network
- All 605 Nationwide branches to have a defibrillator and a bleed control kit installed by end of the year
- Life-saving training for Nationwide colleagues and communities across the UK run by St John Ambulance
- 87% of people would feel safer with local life-saving equipment: 97% state importance of free, life-saving first aid sessions
- Forms part of Nationwide’s commitment to High Street and follows promise to keep all branches open until at least 2030
Station accessibility upgrades continue at Southend East
From June 2026, GBR Anglia will begin changes to station entrances at Southend East in Essex. This work will support the installation of new power supplies and systems for future lifts, helping make the station step-free and improve accessibility for passengers.
The Mortgage Works cuts rates across buy-to-let and limited company buy-to-let ranges
The Mortgage Works is from tomorrow (Friday 5 June) cutting rates by up to 0.22 percentage points on selected one, two and five-year fixed rate products for new and existing customers.
Fond farewell to Glasgow conductor Bernie after 44 years on the railway
TransPennine Express (TPE) has said a fond farewell to Glasgow-based conductor Bernie McBride, who retired in May after an incredible 44-year career on the railway.
Building Better Culture: Have your say!
An ambitious new partnership between Powys, Carmarthenshire, Ceredigion and Pembrokeshire councils is inviting the public to help shape a shared cultural vision for the region.
Key milestone for new council housing development in Leeds
Work on a new council housing development – set to deliver dozens of affordable homes in a Leeds community – has reached a key milestone.
Avian Influenza Prevention Zone lifted in Wales
Bird keepers are being advised that ‘Low risk does not mean no risk’ as the all-Wales Avian Influenza Prevention Zone (AIPZ) has today been lifted.
People to be invited to have their say on the Dudley Borough Local Plan
People who live and work in Dudley borough will be invited to have their say on a new local plan, which is being developed, following national changes in planning legislation.
Showcasing the impact of AI with local government staff nationwide
Around 100 people attended an event hosted by Lancashire County Council on how Artificial Intelligence (AI) is benefitting services including adult and children's social care.
North East health advisor shoots for Paralympics with Team GB in China
A North East Ambulance Service health advisor is making her way to China to represent her country as part of the Great Britain Goalball Squad.
Public invited to find out more about major work around Chipping Sodbury tunnel
Network Rail begins significant work to upgrade the railway in and around Chipping Sodbury tunnel next month – and local residents are invited to find out more.
Community Artworks Unveiled During Community Rail Week
A new community-led art installation celebrating the identity, landscape and stories of Prees has been officially unveiled at Prees railway station as part of this year’s Community Rail Week
By-election notice issued for Pembroke Dock Market ward
A Notice of Election in Pembroke Dock Market will be published on 4th June 2026.
LNER Azuma Carries Out Additional Midland Main Line Testing
Overnight Wednesday night into Thursday morning (4 June 2026), an LNER Azuma train was carrying out further, important viability tests on the Midland Main Line, away from its usual route.
This weekend: Work starts on £6m Far North Line upgrade
Network Rail will begin major engineering work this weekend on the Far North Line with £6m worth of upgrades planned.
EMBARGOED UNTIL THURSDAY 4 JUNE 2026: North East Ambulance Service honours the volunteers behind 135,000 hours of support across the region
Reminder of essential engineering work on North Wales railway between 6-8 June
Passengers are being reminded of essential engineering work taking place on the North Wales railway between Chester and Llandudno Junction from the early hours of Saturday 6 June and reopening in the early hours of Monday 8 June.
North East Ambulance Service honours the volunteers behind 135,000 hours of support across the region
Sailors make waves with historic city anniversary challenge
A popular outdoor activity centre based at a Leeds beauty spot is calling on local people to join their crew as they take to the water and celebrate a historic double milestone.
This weekend, the team at Leeds Sailing and Activity Centre will mark 20 years since they first set sail on the stunning Yeadon Tarn.
Taking the train to Summer Fest at the Beach
Great Western Railway is laying on thousands of extra seats this weekend to help music fans travel to and from Summer Fest at the Beach at Weston-super-Mare and is urging festival-goers to plan their journey in advance.