Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Sir Michael Morpurgo visits Barony Campus
Bestselling author Sir Michael Morpurgo attended the Barony Campus on Friday as part of the Boswell Book Festival, talking to P7 at Lochnorris Primary School and S1 at The Robert Burns Academy about his new book Black Beauty – A Retelling.
Cruise cover sales jump 44% as Go.Compare urges holidaymakers to check protection
Community projects share £200,000 Southeastern fund
- Grants up to £50,000 awarded to 14 community projects across south east London, Kent and East Sussex
- Southeastern's Customer and Community Improvement Fund targets social mobility and inequality
- Fund has now supported 38 projects worth £700,000 since launching three years ago
REVEALED: Hackney Mayor Zoë Garbett’s new Cabinet team
The first members of the new Council cabinet have been confirmed, with more to be announced.
USAA Educational Foundation Study Reveals How Cost of Living Pressures and ‘Predictable’ Outlays are Straining Military Family Finances, While Highlighting Some Progress
High spouse unemployment and financial burdens among young military and veterans cited as pain points, limiting gains in income, savings and retirement
Gerald of Wales rail tour raises over £1,300 for charity
Transport for Wales (TfW) special one day charity rail tour was a huge success, raising £1,337 for the Railway children and TfW’s charity of the year Alzheimer’s Society.
Platform to paradise: LNER reveals the UK’s best beaches to visit by train this summer
New research from LNER has revealed some of the UK’s best beaches to visit by train this summer, spotlighting coastal escapes that can be reached via LNER services and simple onward connections.
Nationwide cuts mortgage rates to support first-time buyers, home movers and people remortgaging
- Reductions of up to 0.36 percentage points across first-time buyer, home mover and remortgage ranges
- Nationwide’s lowest rate now 4.35% for new and existing customers looking to move home
Second phase of housing development ready for residents
Pembrokeshire County Council is celebrating the completion of phase two of Maes Y Felin in St Davids.
Preparatory work begins in Hyndburn as part of £55m East Lancashire investment
Preparatory work is getting underway in Hyndburn, as part of a £55 million programme of investment across East Lancashire.
Park School is top of the charts in Big Walk and Wheel challenge
Park School has come out top in the Big Walk and Wheel – the UK’s largest walking, wheeling, scooting and cycling challenge.
Changes to Lancaster Park and Ride service from 6 July
Changes to the Lancaster Park and Ride service are due to come into effect from July.
Positive Estyn Report celebrates strengths of Prendergast Community Primary School
Prendergast Community Primary School is celebrating a highly positive inspection report from Estyn, highlighting the school’s strong sense of community, inclusive ethos, and commitment to pupil wellbeing and progress.
First-time fixers: Fledgling homeowners cut costs by taking on fixer-uppers to achieve dream home
• 66% of first-time buyers bought a cheaper home because it needed DIY or renovation work done.
• Many choosing a ‘fixer-upper’ were able to buy in their preferred location, add value and put their stamp on it.
• DIY almost mandatory among first-time buyers, with 93% completing at least one project since moving in.
• But three quarters of first-time buyers have carried out more work than they expected at the outset.
• Nationwide’s recent ‘What Adds Value’ report reveals extensions or loft conversions can add up to 24% value.
• By borrowing more through Nationwide’s Helping Hand mortgage boost, Louis from Essex was able to keep money back from deposit to finance renovation costs.
E.ON to acquire OVO and put customers in control by making new energy work – for everyone
E.ON has today (11 MAY 2026) announced its planned acquisition of OVO, a UK residential energy supplier. The transaction represents a significant investment by E.ON Group into the UK market and is about accelerating consumer energy flexibility - putting control in customers' hands, bringing bills down, and reshaping the energy system around people.
Pioneering Moray scientist to be celebrated at major Keith event
A celebration honouring one of Moray’s most remarkable scientific pioneers will take place in Keith on Monday 18 May 2026, marking the life and legacy of Isabella Gordon.
Manchester set to benefit from new services as new night-time airport trains arrive this week
New all‑night rail services between Manchester Piccadilly and Manchester Airport are set to give a direct boost to Greater Manchester’s night‑time economy, as TransPennine Express (TPE) introduces a new timetable this week.
From pilot to powerhouse: How Staveley Miners Welfare FC turned The Greener Game into a blueprint for grassroots renewal
As one of the original pilot clubs in E.ON Next and England Football’s Greener Game programme, Staveley is proving early adoption pays – by transforming energy savings into thriving teams, new classrooms and a stronger community heartbeat
Why grid flexibility is one of the most cost-effective policies you’ve not met yet
Electricity networks are hitting capacity limits, and the cost of reinforcing them shows up on everyone’s bills. Flexibility – putting batteries in homes in constrained areas – can unlock spare capacity faster and cheaper than just building new infrastructure
First Bus increases frequency connecting villages to York city centre
- Changes come into effect on Sunday 31 May
- Service 10 between Poppleton and Stamford Bridge to run every 30 minutes
- Service 11 between Bishopthorpe and Heworth/Ashley Park to double trips to twice an hour
Reading’s new Central Library opens in June
- New Location New Chapter
- Large modern library to open in just over five weeks