Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms

NHS in Wales to offer premature babies long-acting protection against common winter virus
Babies born very prematurely will be offered protection against respiratory syncytial virus (RSV) with a long-acting antibody medicine.

Roar on the Lionesses from Millennium Square as they bid for Euro 2025 final place
Semi-final against Italy to be shown live on the big screen

King Street update - Friday 18 July 2025
King Street will partially re-open this evening, Friday 18 July, following discussions with the demolition contractors and building standards.

Herdy’s Antarctic Adventure – University of Cumbria reaches the end of the Earth
Meet Little Herdy, the much-loved, unofficial mascot of the University of Cumbria, that’s inspiring the Class of 2025 and more by reaching the South Pole.

New funding set to empower communities in Leeds
Applications are now open for grassroots organisations to apply for funding to deliver impactful change in their communities.

Inspiration comes to London Waterloo as special Railway 200 train makes latest visit
The special Railway 200 Exhibition Train 'Inspiration' has arrived at London Waterloo as part of its year-long tour across Britain.

Major bridge project in August will mean no EMR services northwest of Sheffield for 21 days
- A major project to replace a bridge in Stockport will mean no EMR services running northwest of Sheffield for 21 days from Saturday 2 to Friday 22 August
- EMR services which usually run between Norwich and Liverpool Lime Street will instead run between Norwich and Sheffield only
- Sheffield–Manchester/Liverpool and Sheffield–Stockport customers can use tickets on other operators at no extra cost; trains skip Stockport
- Rail Replacement buses will also run between Sheffield and Manchester Piccadilly to supplement other operator's train services

New Jo Cox memorial unveiled at railway station in her hometown
A new memorial to Jo Cox has been unveiled at a station in her hometown of Batley.

164th Birthday of Dover Priory railway station - 26th July
- Name the bear competition
- Raffle
- Vintage bus rides
- Trades stands
- ..and more!

London to Essex c2c services return to public control in step towards Great British Railways
Passengers across London and Essex will be travelling on publicly-owned train services from this Sunday (20 July 2025), as c2c’s services become the next to be brought into public ownership through government plans to restore pride in the railways.

Colour fun at Onthank Primary raises over £7,000 for the school!
On a beautiful day in June, Onthank Primary School was full of laughter and awash with colour when Onthank Parent Council held a sponsored colour run.

Major rail upgrades underway in South Wales
Network Rail (Wales and Borders) has started a comprehensive programme of engineering works across key rail corridors in South Wales as part of its ongoing commitment to maintaining and improving rail infrastructure.

Work underway on district first community-led housing scheme in Longhope
Forest of Dean District Council is delighted to announce that work has started on site on Land at Church Road, Longhope that will see 12 new affordable homes built as part of the first community-led housing scheme in the Forest of Dean.

Let’s work together to recycle more and waste less
Council Leader Cllr Una O’Halloran shares why recycling is a key priority for the borough and highlights how investment and community action is helping to build a greener, healthier Islington.

Northern to offer students half price train tickets for the entire academic year
Train operator Northern is encouraging parents and guardians to lock in an early bird discount of 50% off train tickets for the coming academic year.

Exciting upgrades coming to Hackney Downs Courts and Outdoor Facilities
Hackney Council secures £105,000 to refurbish Hackney Downs basketball courts and launches a borough-wide MUGA Charter.

Moray Council updates MOT offer
Moray Council’s MOT bay has had an update and has renewed the MOT availability from their in-house mechanics.

One week to go: Passengers reminded to check before they travel as Severn Estuary major resilience work takes place between Gloucester and Severn Tunnel Junction
Passengers travelling between Gloucester and Severn Tunnel Junction are advised to plan ahead as essential engineering work will close the railway through the Severn Estuary for three weeks, from 00:40 on Sunday 27 July until 08:40 on Sunday 17 August 2025.

University of Cumbria honours cultural leader behind major Carlisle redevelopment
A leading figure at Tullie in Carlisle has been named Alumnus of the Year 2025.

Cumbrian Coast Line passengers urged to plan ahead in August and September
Rail passengers are being urged to plan their journeys in advance during essential track upgrades in Whitehaven this summer.