Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Stourbridge FC receives energy upgrades as part of national programme to protect grassroots football
How a clubhouse retrofit is part of a shift towards financially resilient, low-carbon community sport across England
New customer hub opens at Euston ready to better support station users
Passengers travelling through London Euston will benefit from a brand‑new customer information hub when main line services resume this week (Thursday 9 April), which will make it quicker and easier for people to get the help they need.
Volunteers raise funds for lifeboat charity at Scarborough station
A group of volunteers from TransPennine Express (TPE) and RNLI took to Scarborough station over the bank holiday weekend to fundraise for the lifeboat charity.
24 million Brits could be overpaying for insurance through auto-renewal
New data reveals three in ten ONLY shop around if their renewal price increases possibly missing out on £8.7 billion worth of savings
New photography exhibition by Clémentine Schneidermann and Charlotte James celebrates a decade of creativity in the south Wales valleys.
Ffasiwn presents photographs by French photographer Clémentine Schneidermann and Merthyr-born creative director Charlotte James. The exhibition celebrates ten years of It’s Called Ffasiwn, a project forged from a shared love of photography, fashion and creativity that is rooted in community.
Buses to replace trains between Amersham and Aylesbury Vale Parkway
Buses are to replace trains between Amersham and Aylesbury Vale Parkway after a safety-critical electrical fault was uncovered during inspections by Network Rail.
Wedding Wednesday to mark popular wedding venue’s tenth anniversary
To help celebrate its tenth anniversary, Stourbridge’s Thomas Robinson Building will be hosting a special ‘Wedding Wednesday’ event - where ten lucky couples’ big day will be made available for just £100.
Sign up now to get the most out of the council’s garden waste service
As the new green garden waste service launches for this year, Dudley borough residents are being reminded to renew or sign up if they want their garden waste collected.
Moray’s 5,500 non-domestic rates payers must take action
Moray Council is urging around 5,500 non-domestic ratepayers to take action now to make sure they receive any rates relief or reduction they may be entitled to.
Dudley’s new waste and recycling service gets underway
Dudley Council’s new waste and recycling service has started this week, kicking off on Monday 6 April.
TfW teams up with 225 Group and Branch Line Society for charity rail tour through Wales
Transport for Wales (TfW) has partnered with the 225 Group and Branch Line Society to run a special one-day charity rail tour on a Mark 4 train to raise money for Alzheimer’s Society and Railway Children.
Passengers urged to check before travelling as weekend engineering takes place through Gloucestershire
Passengers travelling through Gloucestershire over this weekend and the following weekend are being urged to check their journeys before travelling as work to improve rail services takes place.
Join us for A Celebration of Sound
- Tickets now available for a joyful evening of uplifting music at the Mayor of Reading’s charity fundraiser
- An evening of top live performances at the Reading Town Hall will raise money for two worthy local charities
Smoother and more reliable journeys for Somerset passengers as new track is installed in Easter upgrade
Rail services through Somerset are back up and running as usual after engineers spent the Easter bank holiday weekend replacing old track, sleepers and ballast at East Somerset Junction, between Westbury and Taunton.
Average first-time buyer age rises by two years as nation taking longer to get on the property ladder
- The average age of a first-time buyer in the UK is 33 – two years older than in 2015
- Just over two in five (43%) are yet to get on the property ladder
- Only around a quarter (27%) of under-25s have managed to buy a home
Ty Glas railway station reopens following major upgrades
Transport for Wales (TfW) has reopened Ty Glas railway station following the completion of a major programme of work to modernise the station and enhance safety for passengers and the local community.
Bereaved families invited to take part in new research study
North East Ambulance Service (NEAS) is inviting members of the public to take part in a new research study exploring the experiences of families following the death of a loved one outside hospital.
University of Cumbria welcomes new appointments in Charlotte Mason Studies
In collaboration with the Charlotte Mason Institute, the University of Cumbria is delighted to announce a number of new honorary appointments that strengthen its position as a global centre for Charlotte Mason studies.