Customer News

Lancashire County Council is asking people to have their say on plans to create 220 extra SEND places in Lancashire.

The Transpennine Route Upgrade (TRU) is improving railway infrastructure across the North, and driving significant economic growth in the towns and cities it serves, a new report commissioned by Network Rail has found. 

Cirencester’s Corinium Museum’s “extremely well curated” galleries have been recognised by VisitEngland in a recent assessment.

• Drive Smart was introduced in September 2025 to support safer driving and manage rising insurance costs on the Motability Scheme.
• We have heard clearly from customers that Drive Smart caused some concern and has affected how they use their vehicle. Based on that feedback, we have taken the decision to pause the rollout of Drive Smart.

Saundersfoot C.P. School has received positive recognition from Estyn following an inspection in March 2026, with inspectors highlighting the school’s strong nurturing culture, effective leadership and high-quality support provided by staff.

Passengers using the Thameslink platforms at London St Pancras are being advised that step-free access will be temporarily unavailable while major refurbishment work takes place to improve the long-term reliability of the station’s lifts.

Sadly, every year, the railway witnesses hundreds of incidents in which people try to harm themselves. And, roughly every 30 hours, someone dies by suicide on the railway. 

Improvement work at Keadby sliding railway bridge will mean changes to journeys between Doncaster and Cleethorpes this weekend (16-17 May).

nms.ac.uk/woollyweekend 

Woolly Weekend will return to the National Museum of Rural Life in East Kilbride this month. The popular family event celebrates the wonderful world of wool, running on Saturday 23 and Sunday 24 May. 

A magical new panto-themed gardening challenge is set to be the stalk of the town for families across Leeds this summer.

Green-fingered locals are being asked to follow in the footsteps of storybook hero Jack and see how high they can grow their very own beanstalk as part of a fairy tale team-up between the Carriageworks Theatre and the city’s horticultural hub The Arium.

E.ON has been recognised at Nottingham Trent University’s Apprenticeship Awards 2026 after being shortlisted in all four entered categories, winning the Equality and Diversity Award and receiving two highly commended recognitions for apprentices and mentoring excellence.

• E.ON Next customers can access discounts to help boost energy independence
• Sales of solar panels and home batteries more than doubled in April compared to February as households seek stability amid price volatility
• The vast majority of customers (94%) are choosing to install both solar panels and a home battery

Passengers on a dementia-friendly service will feature on this week’s episode of the hit BBC One show Songs of Praise.

The railway in Anglia has reached a major milestone, with a new unified leadership team now in place to bring together c2c, Greater Anglia and Network Rail Anglia, aligning track and train more closely to deliver a more joined-up and reliable railway for passengers in the East of England.

Atlanta Dream’s Angel Reese headlines NBA 2K26 Season 7 featuring championship-calibre MyCAREER rewards, all-new MyTEAM cards and more

Eastern City BID showcased its ambition to continue building a dynamic and engaging community by unveiling Hypha x Eastern City Studio

First Minister Rhun ap Iorwerth has today appointed his Cabinet which he has said will have a “relentless focus on doing what’s best for Wales”.

Atlanta Dream’s Angel Reese headlines NBA 2K26 Season 7 featuring championship-caliber MyCAREER rewards, all-new MyTEAM cards and more