Customer News

Wales will benefit from the Welsh Government receiving fairer funding and having stronger powers, the First Minister Eluned Morgan will say in a speech today.

Work has started this week on the demolition of the old fabric factory on Jamieson Road, Darvel.

UNDER EMBARGO UNTIL 7pm GMT, Wednesday 21st January 

A 410 million year-old fossil from Aberdeenshire in Scotland which scientists have identified as being a ‘new’ form of life, distinct from plants or fungi, has been added to the collections of National Museums Scotland. 

Proposals to improve support for children and young people with additional needs who are unable to access mainstream school are set to go before cabinet next week.

The Minister for Further and Higher Education has called for universities, colleges, schools, learners, and businesses in Wales to share their views on post-16 education and research.

We’re celebrating the people behind the technology that keeps the UK’s energy systems running safely, efficiently and sustainably.

A Pembrokeshire respite provision centre supporting children and young people with disability needs has been rated ‘excellent’ in all areas by Care Inspectorate Wales (CIW).

Leeds City Council is proposing to introduce new measures on streets surrounding schools in Middleton and Halton Moor to improve access to schools and local amenities by making walking, wheeling, and cycling safer and more accessible.

A level crossing upgrade will mean changes to passenger services between Derby and Crewe this weekend (24-25 January).

Passengers travelling via Oxford are being urged to plan their journeys ahead at the start of February as Network Rail installs a new railway bridge adjacent to Oxford station as part of plans to boost rail services and capacity.

Visitors to the East Lancashire Railway (ELR) are set to enjoy even more heritage rail experiences, community events and learning opportunities thanks to a new partnership with Network Rail.

• Thanet Parkway and Folkestone West are among the fastest-growing stations on Southeastern‘s network.  

• More customers are choosing Southeastern, with journeys at many stations rising to record levels  

• Southeastern continues to invest in new fleet and refreshed trains to improve journeys for all customers 

Including over-the-counter medication, supplements, and even changes to their social lives 

• Nationwide enhances support for people looking to move up the property ladder or get a new mortgage deal
• Five-fold increase in Nationwide loans to first-time buyers at or above 5.5x income in 2025, compared to 2024
• Increased first-time buyer support follows regulatory changes to improve affordability

Forces are on track to meet their commitments under the neighbourhood policing guarantee

Avanti West Coast welcomed thousands of visitors onboard touring exhibition train during five-day stop at Crewe. 

• Mitie has won a new security contract with Asda to provide protection across over 1,100 stores nationwide including its Superstores, Supermarkets, Living and Express stores
• Mitie will help Asda to advance its data-led, intelligent security offering to create safer stores for both customers and colleagues
• 67 electric vehicles (EVs) will be integrated into security operations as part of the contract, supporting Asda’s sustainability ambitions

People across Wales can now see where they are on NHS waiting lists using the NHS Wales App.

Applications for cohort 29 of the Digital Health and Care Leadership Programme (DLP) are open to all health and social care settings in Scotland including health, social care, social work, housing, charities and the third sector.

We want everyone to know that registering with the SSSC means committing to being qualified for your role. Our #SSSCregistered campaign supports the social care and children and young people workforce to gain their necessary qualifications for registration and tell people about it.  

• Chippenham MP, Sarah Gibson, visits Siemens Mobility to learn about its £100 million investment into the new, state-of-the-art, Rail Technology Centre due to open in 2026
• Siemens Mobility is committed to investing into the next generation of rail professionals, via its Entry Level Talent Programmes, where over 180 apprentices were welcomed in 2025
• European Train Control System (ETCS) technology is being developed by engineers to replace traditional lineside signals with in-cab digital signalling technology, with 50-60% of Chippenham factory output supporting signalling projects across the UK