Customer News

• EMR has completed a £250,000 project to revamp Beeston station
• Improvements include included resurfacing and remodelling the forecourt, new cycle shelter and planters 
• New lighting and additional seating also installed 

Accessibility upgrades have been officially opened at Biggleswade to make the station more inclusive and welcoming for all.

Great Western Railway (GWR) has confirmed significant long-term investment in Plymouth after securing a major office building next to the city’s railway station, as part of its wider commitment to rail-led regeneration and growth in the region.

The Mayor of Dudley has received a late gift from Santa – a £1,000 donation to his chosen charities.

The Mortgage Works is tomorrow (Saturday 17 January) cutting rates by up to 0.15 percentage points on selected two, three and five-year fixed rate products across its mortgage range for new and existing customers.

Passengers travelling in the Kingston area of south west London are being advised to plan ahead next month as essential Network Rail engineering work will mean changes to train services between Saturday 14 February and Tuesday 17 February.

A government planning inspector has given her approval to Dudley Council’s desire to protect the borough’s green spaces from development.

A key support hub for Leeds residents has received a full refurb, including new glass panelling to make sure it’s warm and inviting in the winter months.

This is the most recent move from the council in its commitment to continue investing in Leeds Kirkgate Market and its future.

• Cressingham rated 'Good' by Ofsted
• Report acknowledged the nurturing and safe environment
• Staff know the children well and understand their individual needs

Giants 
National Museum of Scotland, Chambers Street, Edinburgh  
31 January – 14 September 2026 
 

• EMR to close access to platforms from the station’s footbridge at weekends starting from February 6 
• Changes informed by data showing a significant reduction in assaults when footbridge closed 
• Restrictions will improve security and safety, deter vandalism and reduce fare evasion
• EMR has improved station signage, wayfinding, and guidance for access to nearby taxis and services
• Footbridge's right of way to be maintained

Passengers are advised of changes to journey times and car parking as a bridge deck in Sheffield is reconstructed to ensure the continued safe running of the railway.

• Engineering work will repair a minor landslip in the Lymington area 
• Repair work had been scheduled to begin tomorrow (17 January) but following heavy rain on Thursday, the embankment has shifted further meaning the Lymington Branch Line will be closed on 16 January as well.
• Passengers are advised to check before travelling and allow extra time to complete their journeys

It’s Cervical Cancer Prevention Week (19-25 January 2026) and we wanted to remind you about the resources that are available.

Passengers travelling on the Portsmouth Direct Line are advised to plan ahead this February half-term (14-22 February) as Network Rail carries out a series of essential works to maintain and improve the railway.

More than two million bus journeys have been taken by young people across Wales since the introduction of the £1 bus fare scheme in September last year.

A new multiyear grant scheme will enable vital maintenance works on over 400 former coal tip sites across Wales thanks to over £80 million of funding.

The international sporting spotlight is set to shine on Leeds once again following its confirmation as a host location for the Grand Départ of 2027’s Tour de France Femmes avec Zwift.

Today sees the announcement of the outline route and start and finish locations of the 2027 Tour De France, when Wales will host the world’s most prestigious cycling race for the first time.