Customer News

Motorsport has always been a catalyst for innovation, pushing the limits of technology, performance, and human ambition.

Rail passengers are being reminded to plan their journeys carefully this Christmas and New Year as Network Rail delivers essential engineering work to improve Scotland’s railway. 

Transport for Wales has now electrified 99% of the railway lines in South East Wales as part of the South Wales Metro.

Dudley Council is partnering with community organisation Donate 1 Create 1 to provide Christmas dinner and gifts for care leavers.

A project which aims to reduce pollution and improve the water quality in the River Aire has received vital funding from LNER.

• E.ON Next calls for more clubs to participate in the Greener Game initiative as four grassroots football pioneers save nearly £10,000 collectively, cutting their energy usage by 25%
• New research shows just over two in five consumers in England think grassroots clubs need help cutting bills, while nearly three in five say clubhouse upkeep is vital for long-term success
• England goal-saving legend Rob Green says grassroots teams “are at the heart of their communities.”

Japanese Ambassador joined First Minister at Conwy Castle to sing Welsh national anthem, to mark end of the year of Wales and Japan. 

Motorists are being reminded to remain alert, comply with road signage and never stop on level crossings after repeated scenes of queueing traffic on the railway in Derbyshire.

• Over a third of 5-year-olds in Reading suffer from tooth decay
• 1,800 children across the borough will receive free toothpaste, toothbrushes and brushing sessions

• The accreditation reflects Mitie’s commitment to being a responsible business helping people and communities to thrive through care for colleagues, suppliers, customers and the environment
• The achievement was celebrated at a breakfast event with Rt. Hon Liam Byrne MP, Chair of the Business and Trade Committee and Jenny Herrera, CEO of the Good Business Charter
• Mitie is the largest employer to be accredited to date, providing a blueprint for a more ethical future of work in the UK

• EMR is urging customers to check their journey over the Christmas period
• Services will not run on Christmas Day or Boxing Day 
• Some services will start and finish at different times 

Father Christmas made special appearances on a number of Northern services, to spread some festive cheer and hand out a few presents.

TransPennine Express (TPE) is reminding customers that a new timetable comes into effect this Sunday, delivering more services, extra capacity, and greater choice for customers across the North and into Scotland.

People in Moray are being warned not to throw batteries in the bin this festive season, as doing so could spark fires in waste vehicles or recycling facilities.

• Kerbside glass collections set to be approved next week
• Service would begin in April 2027
• Residents encouraged to keep using Reading's 40+ bottle banks until then

Leeds City Council is sharing a reminder of the support around for anyone struggling this winter.

A range of local projects have been selected to receive a share of £133,000 from the Coastal Communities Fund, following a public vote.

• Siemens Mobility has released its second annual Social Value Report.
• The report reflects the company’s commitment to the UK rail industry and the communities in which it operates.
• Key achievements in financial year 2025 included spending £466 million with UK based suppliers, almost 6,000 volunteering hours, employing 264 apprentices, graduates and interns and engaging 134 schools through its STEM programme.

Lancashire County Council’s Virtual School's Employment and Support Team has been hailed for its life-changing work with young people.

Avanti West Coast partners with Railway Children to release short film highlighting importance of looking up to spot runaways.