Customer News

• Seven standout employees, representing 220 years of combined experience in the bus industry, have been invited to Buckingham Palace 

• The nominees are being recognised not only for their professional excellence but for their extraordinary contributions to the community 

Dudley Council is investing £300,000 in a project to improve the way people are supported when leaving hospital.

Gloucestershire councils are encouraging residents and communities to take part in a new government consultation on how local government in the county could be organised in future.  

WWE color commentator Wade Barrett narrates overview of core gameplay features

WWE color commentator Wade Barrett narrates overview of core gameplay features

WWE colour commentator Wade Barrett narrates overview of core gameplay features

From 5 February 2026 until May 2026, the junction at Comins Coch, joining the A487, will be fully closed as a new cycle path will be delivered as part of ongoing active travel improvements.

To mark National Apprenticeship Week 2026 (9 – 15 February) publicly owned operators are leading the way in driving take up of apprenticeships in the rail industry.

The government has launched a consultation on options to reorganise local councils across Oxfordshire and West Berkshire. Local Government Reorganisation (LGR) is a government-led reform to change how councils in two-tier areas are structured, replacing county and district councils with single unitary structures responsible for local services.

Parent Club have launched a new campaign to help families who are struggling and feel overwhelmed by the additional pressures brought on by  the current economic crisis. 

John is a Senior (Lead) External Verifier in Care and Childcare at the Scottish Qualifications Authority (SQA) and explains the role of verifiers and why planning for your SVQ is so important. He also explains how an SVQ can help you reflect on how you do your day-to-day role.

As winter continues, with its cold weather and grey skies, many households face added worries — especially around keeping energy costs under control. That's why our Heat team, who serve more than 50,000 customers through our district heating schemes, have been finding new ways to offer a little extra warmth to those who need it most.

So far this winter, through a range of innovation solutions and schemes, our team have been able to facilitate: 

• Half a million pounds of debt to be written off 

• 80%+ success rate in helping to keep customers out of debt 

• Continuing huge growth in positive feedback from customers 

Green Parking Ltd. gain their 19th Park Mark award at the Richmond Rugby Club stadium car park in London.

• Build time reduced from 20 months to 12 months

A shop owner who illegally sold a knife to a child during a test operation has been fined £500, in the first prosecution of its kind by Lancashire County Council's Trading Standards officers.

• Arriva retains North London route between Edmonton Green and Brent Cross for a further seven years
• Route serves more than 6.2 million passenger journeys each year
• 26 new electric buses will enter the fleet, operating from Palmers Green garage following completion of its electrification programme

As we work towards a cleaner, more sustainable energy future, one thing is clear: the transition will only succeed if everyone feels seen and supported as their true selves.

• Reading to submit an initial Expression of Interest for City of Culture 2029 competition
• If longlisted, a final decision on whether to proceed to the next stage and submit a full bid will be made by the Council and its cultural partners later this year