Customer News

The opportunity to design official posters for the historic 2027 Grand Départs of the Tour de France is now available for art, design and creative students studying in the Cumberland Council area.

Railway improvement work will mean no Thameslink trains running between Bedford and Mill Hill Broadway in north London this weekend (Saturday 9 and Sunday 10 May), while East Midlands Railway (EMR) services will not run south of Bedford.

Passengers travelling in and out of London Euston have been thanked for their patience after the station fully reopened to services.

The Forest of Dean District is continuing its journey towards becoming the UK’s eighth designated UNESCO Biosphere - a positive step focused on celebrating the area’s people, place, and proud working landscape.

• Train operator opens applications for £100,000 funding pot
• Community based organisations, such as schools, charities and youth groups all qualify 

Suspected fake perfumes worth more than £20,000 if sold as legitimate have been seized on a Lancashire market.

Rail passengers across the North West have been thanked for their patience after key improvements were completed across the Bank Holiday weekend.

Passengers are reminded that railway improvement work at Swinton in Rotherham will affect journeys over the next two weekends (9-10 and 16-17 May).

Train services are running normally again through Bath and Wiltshire following two weekends of upgrade work in the area, including track renewal, drainage improvements and a range of maintenance work.

A Town or Community Councillor in Pembrokeshire is needed to take up a place on the Committee that promotes and maintains standards for councillors in the county.

• Customers using Bottesford station must use the new signposted walking route while works take place
• The works will take place over five weeks starting from Monday, 18 May
• Walking route from Platform 2 takes five minutes and customers are advised to leave extra time to catch their preferred service 
• Improvements include car park resurfacing, re-lining of parking spaces, new lighting, CCTV, an expanded cycle shelter and updated signage

An estimated 41 million Brits have dealt with delivery problems, according to new research

Station to close from 11 May until end of September so that platforms can be replaced and safety enhancements carried out.

TransPennine Express has completed a major biodiversity upgrade at Yarm Station, transforming underused railway land into thriving wildlife habitats while creating a greener, more welcoming environment for passengers and the local community. 

• FIFA sponsors collectively invest billions to show up for communities. Most can't tell you whether it's working.
• Sponsor Intelligence: World Cup 2026 Edition provides FIFA sponsors with an insight on how community activations are performing

• FIFA sponsors collectively invest billions to show up for communities. Most can't tell you whether it's working.
• Sponsor Intelligence: World Cup 2026 Edition provides FIFA sponsors with an insight on how community activations are performing

Election day on Thursday followed by counting and results declared on Friday

• Creation of core high frequency travel corridors
• New 24-hour service from Southend to Basildon
• Early and late X30 trips to Southend Airport
• New connection to Southend Hospital

First Rail London has announced its new management team that has today (May 3) begun operating the London Overground on behalf of Transport for London (TfL).