Customer News

LNER is sharing further details on how customers can keep connected with the English capital while engineering work to install next generation digital signalling equipment takes place on the East Coast Main Line on 30 August 2026.  

• Great Western Railway (GWR) has introduced five Short-Story Dispensers at key stations across its network, giving children the chance to print free short stories before their train journey
• This comes as new research reveals that 1 in 5 parents report a drop-off in children’s reading over the summer holidays
• The study shows that only half of children read for more than three hours a week, compared to 70% who watch TV – with children spending an average of 4.3 hours per week glued to the screen

A level and GCSE exam results days are fast approaching, and students across Lancashire are being reminded of the vital support available.

• David Adam retires after career spanning 47 years
• Logistics expertise helped Queen Elizabeth II cortege and Glasgow 2014 Commonwealth Games

• B-roll - Drone footage shows all three viaduct structures
• Download images of Balsall Common, Marsh Farm and River Blythe viaducts

• Tamsin Ramasut and Professor Simon Gibson CBE announced as co-chairs for the Town Centre Taskforce  

• £1 million of new funding announced for town centre regeneration projects in Bangor and Bridgend  

• The taskforce has been established as a 100-day Government commitment  

An open letter signed by 50 policing and law enforcement leaders from across the UK also calls for the introduction of stronger protections for victims and communities when release arrangements change

• Customers urged to check before you travel on Wednesday 12 August
• Essential travel only advice in place on Thursday 13 August
• If travel is essential, customers are encouraged to travel before 12:00 noon, to avoid the highest temperatures.
• Customers should expect disruption across the network.
• To help maintain fleet availability across the network, Regional services between Sheffield and Liverpool will be suspended on Wednesday 12 and Thursday 13 August
• Regional services between Nottingham and Worksop and Nottingham and Leicester will be suspended from 12:00 noon on Thursday 12 August
• EMR is working closely with Network Rail to monitor conditions and keep services running safely.

Manal Massalha is Hackney’s first Migrant Champion and will advocate for migrant rights locally and nationally.

• A Welsh apprentice is training at Coleg Sir Gâr ahead of representing Team UK at the WorldSkills competition in Shanghai this September.
• The Deputy Minister for Skills and Tertiary Education visited the training camp to see apprentices in action and champion the opportunities apprenticeships offer to people across Wales.
• Apprenticeships in Wales combine hands-on experience with nationally recognised qualifications, helping to close skills gaps in priority sectors and build a skilled workforce for employers.

Each year Pembrokeshire County Council publishes a self-assessment of the Council's performance.

Dudley Council has approved the use of £4.7m of Local Regeneration Funding to strengthen skills provision, improve employment prospects and support economic growth across the borough.

Customers will soon benefit from a more reliable, accessible and greener railway as the Transpennine Route Upgrade takes another significant step towards the transformation of Huddersfield station and the wider railway this autumn. 

• Tap for Reading is the best way to donate to those in need in the town
• Donations ensure vital help to those rough sleeping whilst discouraging aggressive begging
• Residents asked to keep adding to the £7,400 already donated

First U.S.-Manufactured Lithium Iron Phosphate Marine Battery System to Receive Classification Society Approval

An £800,000 investment in Brotherton bridge near Knottingley will be carried out over the August bank holiday weekend, affecting some passenger journeys.

A £1.49 million investment in the railway in the East Midlands will mean a weekend when buses replace trains between Leicester and Peterborough.

A final call is going out for charities across the East Coast Main Line encouraging them to apply for funding from LNER’s 2027 Customer & Community Investment Fund (CCIF).

Families across Pembrokeshire are being reminded that there's still plenty of time for children to take part in this year's Summer Reading Challenge – Read to the Beat.

Moray Council is pleased to welcome 32 Provisionally Registered Teachers (PRTs) who will begin their first year in the classroom across Moray schools this academic year. The new cohort will bring fresh ideas, enthusiasm and a commitment to helping children and young people achieve their full potential. 

Cotswold District Council has announced that a Notice of Vacancy has been issued for The Blockley Ward following the resignation of Councillor Clare Turner.