Customer News

As Christmas fast approaches, it is a busy time for local music services across Wales who are creating magical moments for pupils, families, and communities. Up and down the country, children and young people, with the support of the National Music Service , are enjoying performing at school, in concert halls and supermarkets to spread festive cheer.

The Minister for Sports is urging football clubs across Wales to take up a mental health training course to better support teams, coaches, and players.

Residents, businesses, and organisations across the district are urged to give their thoughts on Forest of Dean District Council’s spending plans, with a consultation for the budget for the next financial year beginning 19 December 2026 and running until 16 January 2026.   

A recent Estyn report has championed the community at Ysgol Bro Preseli in Crymych.

West Oxfordshire District Council has published its latest quarterly service review, showing strong performance across several core service areas, including customer service, waste and recycling, affordable housing delivery, and leisure provision. 

A new community shop and café has opened in Rogiet, restoring services the village had been without and creating a welcoming space for people of all ages.

Thanks to a change in planning consent, St Martins House in Gillingham is now able to offer up to 11 homes to people under the age of 55 who require care and support. 

Hospice and Palliative Care Academy is a central hub for people who want to explore learning and career opportunities across end-of-life care

South West Wales Connected, the region’s Community Rail Partnership (CRP), is delighted to announce that Dawn Lyle has been re-elected as Chair following the Partnership’s Annual General Meeting (AGM).

TransPennine Express (TPE) has unveiled a specially named Railway 200 Nova 1 (Class 802) train at Newcastle Station, celebrating 200 years since the birth of the modern railway.

Islington Council has appointed a new provider of banking services following a rigorous procurement process to ensure the highest possible ethical banking standards.

An expression of interest letter to create a mayoral strategic authority (MSA) within the Thames Valley has been submitted to government following discussions and agreement by 13 councils within the region.

A by-election will be held in Fishguard North East following the sad death of County Councillor Jordan Ryan in November.

Passengers travelling by train over the festive period are being urged to plan ahead and check their journeys in advance, as essential engineering work takes place near Cardiff Central station.

Leeds electronic music pioneers Utah Saints will curate and headline a brand-new, Ibiza-inspired outdoor summer dance party in Leeds next summer, as Club Classical Ibiza takes over Leeds Millennium Square.

Train operator Northern has released a calendar to provide customers with a handy reference guide for service levels over the festive period.

• Expression of interest letter to create a mayoral strategic authority within the Thames Valley has been submitted to government

A successful prosecution has underlined Leeds City Council’s determination to tackle rogue private sector landlords and the issues they cause for their beleaguered tenants.