Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
TEN DAYS TO GO: Major railway upgrades at Dartford will affect travel for Southeastern and Thameslink passengers over the February half term
Rail passengers are being urged to plan ahead for a major upgrade to the railway junction at Dartford
From Kids In Sport to Women In Sport: How confidence in sports can transform into career skills
Early access to sports is helping shape confidence, leadership and future careers – and this is why we’re backing it from the playground up
Why we're supporting Sexual Abuse and Sexual Violence Awareness Week
Between 2 and 8 February 2026 Hackney Council is supporting Sexual Abuse & Sexual Violence Awareness Week.
SSSC registered - a qualified workforce: five ways to evidence learning
Working in social services involves a wide range of skills, knowledge and values that are essential to your SVQ qualifications. Every interaction with individuals you support is an opportunity to demonstrate this.
Blueprint for future of Elland Road land set to move forward
An ambitious vision to guide the transformation of land around Leeds United’s iconic Elland Road stadium is set to go before senior councillors in Leeds next week.
Members of Leeds City Council’s executive board will be updated on the proposed final draft of the Elland Road planning statement, which sets out principles for what the future may hold for around 30 acres of land surrounding the club’s famous ground.
The South Eastern Railway – A journey through the past, present and future
- Join us for a special event to celebrate the proud history of the railway in London and the south east
- Wednesday 11th March at One Birdcage Walk
Arriva concludes EU project cutting water use in bus depots by more than 70 per cent
- Arriva has delivered a 70 per cent reduction in freshwater used for bus washing, saving 62 million litres*, the equivalent of 24 Olympic-sized swimming pools over three-years.
- Arriva Italy, Hungary and Croatia took part in the European Union co-funded initiative
- The findings will be used to develop best-practise recommendations for the whole European bus industry to adopt
The South Eastern Railway – A journey through the past, present and future
- Join us for a special event to celebrate the proud history of the railway in London and the south east
- Wednesday 11th March at One Birdcage Walk
E.ON backs call for fairer fertility rights at work and signs the Fertility Support Pledge
- E.ON has signed the national Fertility Support Pledge, backing cross‑party efforts to improve workplace rights for anyone undergoing fertility treatment.
- The commitment aligns with the Fertility Treatment (Right to Time Off) Bill, introduced by Alice Macdonald MP, which calls for statutory paid leave for fertility appointments.
- E.ON already provides industry‑leading fertility support, including unlimited paid fertility leave, flexible working, manager training and peer‑led networks such as the Fertility Forum.
National Lottery support helps move Grant Lodge redevelopment forward
Plans to bring Elgin’s historic Grant Lodge back into public use have taken an important step forward thanks to new support from The National Lottery Heritage Fund.
Care home bosses jailed for £175,000 pensioner fraud
A married couple have been jailed for three years each for their involvement in the execution of a fraudulent £175,000 will for a pensioner in their care.
New council investment to crack down on fly-tipping
West Oxfordshire District Council is investing in new resources to tackle fly-tipping and other environmental offences, helping to protect the district’s countryside and keep communities clean and safe.
Hackney leads the way in cleaner air with bold new five-year action plan
The Council's 2026–2030 Air Quality Action Plan sets targets based on WHO guidelines, to deliver cleaner and healthier air over the next five years.
TEN DAYS TO GO: Major railway upgrades at Dartford will affect travel for Southeastern and Thameslink passengers over the February half term
Rail passengers are urged to plan ahead while a major upgrade to the railway junction Dartford takes place in ten days’ time.
Rogue roofer jailed for a year after scamming elderly residents out of thousands of pounds
A rogue roofer who scammed three elderly residents out of thousands of pounds has been jailed, following a Lancashire County Council Trading Standards probe that uncovered poor quality work and misleading commercial practices.
Pembrokeshire County Council receives positive report from independent panel
In October 2025, a group of external peers undertook a four-day visit to the Council and evaluated key areas of performance through a process known as a Panel Performance Assessment (PPA).
Sustainable business units available at £15m commercial sites in Carmarthenshire
Sustainable business units are available to lease at two new commercial property schemes in Carmarthenshire, following £15m in funding from the Welsh Government and Carmarthenshire County Council.
WWII Pillboxes Transformed into Havens for Endangered Seabirds
Derelict Second World War pillboxes at RSPB Loch of Strathbeg are being given a new lease of life as nesting sites for the in-decline Common Tern, thanks to an innovative conservation project.
Residents encouraged to join Local Plan drop‑in sessions
As part of the Revised Draft Local Plan consultation, Forest of Dean District Council is hosting 8 public events at community venues across the district, including an additional session at Redmarley Village Hall in response to local feedback.
Moray parents’ learning group wins national family learning award
A project helping parents in Moray build confidence, develop new skills, and explore career opportunities has won the Family Learning Award at this year’s Scotland’s Learning Partnership Awards.
From script to screen: six Welsh-language films awarded funding to help land big break
Sinema Cymru - a collaboration between S4C, Ffilm Cymru Wales and the Welsh Government via Creative Wales - has announced the recipients of its second round of funding, a scheme aimed at developing several Welsh-language feature film concepts with a view to progressing at least one into production funding.