Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms
Free morning parking and new tech: Council rolls out a future-focused parking plan
Parking in the Cotswolds is getting an upgrade to improve convenience, support local businesses, and prepare for future demands - with key updates including free morning parking in Bourton-on-the-Water and a tourist levy in Stow-on-the-Wold to reinvest in community projects.
Mitie named SRAG Ambassador for inclusive recruitment
- Mitie has been awarded Ambassador Level status under the Social Recruitment Advocacy Group (SRAG) Chartermark for its inclusive recruitment and community support
- Mitie is one of only four organisations to achieve Ambassador Level status, a recognition that highlights Mitie’s leadership in creating employment and apprenticeship opportunities for underrepresented groups across the UK
- This achievement follows the launch of Mitie’s Plan Thrive initiative, a commitment to uplift one million lives and transform 1,000 communities by 2028, and recognises the work of the Mitie Foundation which contributed to delivering £316 million in social value during FY25 alone
High-tech trial about to begin at Britain’s second most bashed bridge
Harlaxton Road bridge in Grantham has become the country’s second most struck bridge – underlining just why Network Rail has selected the structure for a high-tech trial aimed at reducing delays and costs.
Network Rail reveals a bridge is struck every five hours, naming Britain’s most-bashed bridges and urging drivers to ‘Wise Up and Size Up’
- 1,666 bridges were struck by vehicles in 2024/25 – roughly one every five hours, representing an 8.75% increase on the previous year
- Watling Street A5 in Hinckley tops the list as Britain’s most bashed bridge, which was hit 22 times in the year
- Network Rail urges lorry drivers to ‘Wise Up, Size Up’ by checking vehicle heights and planning suitable routes to avoid costly and dangerous bridge strikes
Nationwide predicts over 20 million transactions as shoppers rush to finish Christmas shopping
- In the lead-up to Christmas, Nationwide is expecting 20.6 million transactions on Friday 12 and Saturday 13 December, which is 6.39% higher than the same dates in December 2024.
- A peak number of 10.7 million transactions are predicted on the 20 December as people rush to finish their festive shopping*.
- 21.16 million transactions are expected across the weekend before Christmas, which is 2.96% higher than the 20.55 million transactions forecasted in 2024**.
- Nationwide also shares top tips to avoid scams in a busy festive period
The Ohio State University’s Caleb Downs Named Winner of Lott IMPACT Trophy Presented by Allied Universal
Extra £2.5m for creative sector in Wales
A further £2.5m in Welsh Government funding has been announced for the creative industries in Wales.
Hot off the press! £210,000 to boost journalism across Wales
Projects designed to support and sustain Wales' journalism sector have been awarded funding.
First Minister announces £2m for Ely & Caerau Children’s Centre
Ely & Caerau Children’s Centre is set to be transformed by nearly £2m of Welsh Government funding to improve facilities and increase childcare provision for local families.
Luton Airport Earns Park Mark Plus Award
The airport has gone above and beyond in their safety provisions, earning them the accreditation
Mayor Woodley: Why we'll work with the government to lift children out of poverty
A statement on the government's new child poverty strategy.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
LNER and Safeguarding Partners Unite to Protect Vulnerable Young People on the Railway This Christmas
With thousands expected to travel by train this festive season, LNER and safeguarding partners have joined together to raise awareness of vulnerability on the railway and help protect at-risk children and young people.
First Minister welcomes political leaders to Wales to celebrate creative industries
The First Minister Eluned Morgan welcomed political leaders to Wales today for the British-Irish Council, to discuss unlocking the potential of the creative industries.
Check before you travel as Great Western Railway starts new winter timetable from Sunday 14 December
Customers also urged to plan ahead and book in advance for best Christmas fares
Enjoy festive, fun events across Lancashire in the run up to Christmas
Meeting Santa Claus, painting ceramic stockings, fun craft activities, picking out artisan gifts and enjoying Christmas carols and brass bands are just some of the fun, festive activities on offer in the run up to Christmas Day.
Dad's heartfelt book on hope and grief now helping children across the country
A dad who has written a book about bereavement to help his daughter deal with the loss of her mum has spoken of his surprise after being asked to do a live read of his work to thousands of schoolchildren across the country.