PRgloo provides councils around the country with the tools they need to manage the mayhem with the minimum fuss. 😀
#1 Customer Support
We're a software company with human support. It's as simple as that. We deal with every request for help with a personalised (not automated) response to make sure that your question is dealt with there and then.
#2 Software that Actually Works
Over the past 12 months our customers have sent over 35,000 press releases, 7 million emails and logged over 120,000 enquiries. We have over 4,000 active users and we still manage to average a 10 min response time to a customer enquiry showing how reliable, robust and easy to use our platform is.
#3 Media Enquiries, Social Media & Newsroom Together
Need to keep on top of media enquiries? We can help. Need to push communications out to the wider public via social media? We can help. Want to showcase it all on a newsroom? Yup, you guessed it - we can help. Take a look at Islington's newsroom to give you a flavour Visit the newsroom
East Sussex Council
“We switched to PRgloo because we needed a platform that was reliable, intuitive and easy to use, and we haven’t been disappointed.
“PRgloo enables us to do this and to send out press releases easily, quickly and efficiently, helping us to provide the best possible service to the media. Having a centrally maintained database of media contacts from around the country, as well as being able to add our own media contacts, is particularly helpful.” Tim Fletcher, Press Officer
North East Lincolnshire Council
“Since signing up to PRgloo, the communications team here at North East Lincolnshire Council have found the services top class in terms of not only the cost and quality of the products, but also being both reactive and responsive to requests.
“We’ve also been impressed about how PRgloo quickly takes on feedback from customers to improve the product for everyone, not just that particular client. We’ve been very satisfied so far and look forward to continuing to work with PRgloo going forward.’’ Iain Lovell, Head of Communications
Fife Council
“Over the years we have had a variety of media management systems which have met some of our needs but PRgloo meets all of our needs.
“It is a comprehensive system with everything we need in one place. I love the fact that all our stats are in one place and I can quickly and easily search for any results from how many enquiries we had last week to how much coverage we got in total last year. The system does everything we need it to do, it is easy to use, intuitive and it looks good too!
“The system alone is very good but the personalised service we have had from the team is what really makes it exceptional.” Gail Stepo, Communications Officer
Which councils currently use PRgloo?
Councils that we currently serve Bexley, Blackburn with Darwen, Bournemouth & Poole, Caerphilly, City of York, Devon, Dorset, Dudley, East Ayrshire, East Devon, East Riding of Yorkshire, East Sussex, Edinburgh, Fife, Hertfordshire, Havering, Isle of Wight, Islington, Leeds City, Luton, Maidstone, Moray, North Devon, North East Lincolnshire, Oldham, Portsmouth City, Reading, Renfrewshire, Ryedale, South Kesteven, Stockton on Tees, Teignbridge, Torridge, Thurrock, Westminster, West Suffolk and London Councils.
What does PRgloo cost?
Prices start at £3,000 pa with no hidden set up costs. See our pricing here: https://www.prgloo.com/pricing
Locked into a contract?
Not a problem, we will provide free use of PRgloo for the duration of your existing contract.
What about my data?
We'll import legacy data into PRgloo free of charge.
Next Steps?
Email sales@prgloo.com for more information and a 20 minute demo.