It seems robots have begun to take over in customer support.
Well, not at PRgloo.
Isn't it the most annoying thing... when you call a customer service line for support, but instead you find yourself yelling down the phone trying to get an automated machine to understand you?
We've all been there. Fortunately for you, we at PRgloo have felt the pain. So yeah, we don't do 'bots'. Instead, we provide our clients with Real-life, human support with a 5 minute response time. We care about our clients. Real humans 'talking to each other' has always been the solution.
What support do clients get?
We provide full and ongoing training and support for you and the team. This is done either face to face or online. We hold regular training sessions every Wednesday morning for any newcomers to your organisation. There is also an inbuilt help tool, and a support email address which gets responded to in 5 minutes during working hours and within the hour at weekends. Our customers are our best salespeople, so it is in our interest that they all get the most out of the platform.
Did you Know? PRgloo is also supported by a full SLA with guaranteed 99% uptime.
Resolving a problem is done through the teamwork of humans. Let the humans at PRgloo help you. You won't regret it.